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    Medical Assistant - Lawrenceville, United States - Advanced Urology

    Advanced Urology
    Advanced Urology Lawrenceville, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Dr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.

    Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.

    What we offer:

    • A great place to work
    • Dedicated to work life balance
      • Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
      • Paid time off that increases with tenure
    • Committed to growth and development:
      • Education programs that include tuition, certification and license reimbursement
      • Cross training programs for OR RNs and Medical Assistants
    • Passionate about our employees:
      • Employee appreciation and years of service programs
      • Health, dental, vision, life, disability and 401(k)
      • 8 weeks paid maternity/new mother's leave program
    • All over Metro Atlanta With 15 locations in metro Atlanta, we are sure to have something close to home

    Who you are:

    • Driven by a desire to make a difference.
    • Passionate for providing superior healthcare
    • Committed to serving our patients
    • Dedicated to teamwork
    • Positive, Innovative, and Resourceful

    MISSION

    The Certified Pre-Operative Educator is responsible for contacting all patients with an upcoming surgical procedure to review an in-depth medical history and provide pre-surgical instructions. They must possess an enhanced attention to detail to ensure optimal patient outcomes and safety.

    OUTCOMES

    • Accurately and effectively utilize clinical knowledge to appropriately identify and assess patient history, medications, and potential risks associated with undergoing a surgical procedure in an ambulatory surgery center (ASC).
    • Possess emotional intelligence to offer support and reassurance to patients prior to their procedure.
    • Understand practice dynamics in order to efficiently direct patient questions for optimal response.
    • Ensure optimal customer service by utilizing feedback provided by quality assurance reviews to enhance patient experience.
    • Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.
    • Adequately communicate through various electronic sources including, but not limited to, Microsoft Office Suite, EMR, email, and online chat platforms.

    COMPETENCIES

    Job Related Competencies:

    1. Decision Quality: Making good and timely decisions that keep the organizations moving forward
    2. Organizational Savvy: Maneuvering comfortably through complex policy, process, and people related organizational dynamics.
    3. Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
    4. Resourcefulness: Securing and deploying resources effectively and efficiently.
    5. Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.

    Cultural Competencies:

    Advanced Values:

    1. People
      • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
    2. Heart
      • Patient Focus: Building strong patient relationships and delivering patient centric solutions
    3. Service
      • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
    4. Excellence
      • Cultivates Innovation: Creating new and better ways for the organization to be successful

    Behaviors:

    1. Being Resilient:
      1. Rebounding from setback and adversity when facing difficult situations
    2. Self-Development:
      • Actively seeking new ways to grow and be challenged using both formal and informal development challenges
    3. Optimizes Work Processes:
      • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
    4. Professional Communication:
      • Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone

    QUALIFICATIONS

    Basic Qualifications:

    Education:

    • High School Diploma or GED

    Credentials/Licensures:

    • Certified Medical Assistant OR
    • Licensed Practical Nurse

    Preferred Qualifications:

    Previous, Job Relevant Work Experience:

    • Previous experience in Urology/Gynecology field
    • Previous experience in Clinical or Call Center setting
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