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    Claims Director, Property - New York, United States - Hiscox USA

    Hiscox USA
    Hiscox USA New York, United States

    3 weeks ago

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    Description
    Claims Director, Property & Casualty page is loaded

    Claims Director, Property & Casualty

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    locations

    USA, Atlanta

    USA, Chicago

    USA, Scottsdale

    USA, New York - Manhattan

    USA, New York - White Plains

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    R


    Job Type:
    Permanent

    Build a brilliant future with Hiscox


    Our Claims Director, Property & Casualty is an expert within P&C lines with strong technical acumen and demonstrated leadership behaviors.

    This individual plays a critical role in achieving our mission in Claims to deliver exceptional service to our policyholders, achieve optimal claim outcomes and operate with a high degree of efficiency.

    They are responsible for upholding technical excellence for P&C, tracking reserves and payment accuracy of complex claims, retroactive file review and ensuring claims handling is in adherence to internal best practices.

    In addition to leading high performing AVP's, this individual is expected to foster a culture of technical excellence, provide input into our training efforts and be the go-to mentor for their team while having excellent interpersonal management skills.

    Leads, motivates and develops team of up to 6 AVP's and approximately 30 indirect team members
    Responsible for delivery of Key Performance Indicators and adherence to Hiscox USA Claims Best Practices, including (but not limited to) overseeing exposure and ensuring timeliness and reserve adequacy
    Leads and executes on identified strategic business initiatives to deliver cost effective and innovative claims results, claims litigation strategy and provide consistent, high value customer experience
    Provide coaching, support, and performance feedback to teams as needed to ensure quality and performance standards are consistently met
    Active participant and leader with direct and indirect teams, including recruitment, onboarding, development, and coaching
    Identify training needs or opportunities and coordinate as needed to address competency gaps
    Drives litigation management behaviors and identifies trends and training opportunities to address same
    Leads and/or participates in ad-hoc Claims projects as needed

    Works directly with key stakeholders, such as UW and Claim Operations, to deliver on business needs, goals and important operational objectives.


    Person specification:
    10+ years of claims management experience or equivalent, including significant people management and leadership experience
    7+ years insurance carrier claims handling experience, preferably within CGL & Property lines
    Ability to work in a fast paced, dynamic environment and flex priorities and strategic initiatives as needed
    Collaborative and solution-oriented with demonstrated success in managing challenging environments
    The ability to translate strategic thinking into tangible plans and delivery to effectively meet business objectives
    Strong operational skills, including both business process and systems, combined with a visible passion for the customer
    A strong track record of leveraging technology to innovate and improve business performance and efficiency
    Industry acumen and proven strong judgement to make sound claims and broader business decisions
    High learning agility and intellectual curiosity combined with the entrepreneurial spirit to work in a complex and global environment
    A proven track record of collaborating and managing stakeholders across all levels, including senior management
    What we offer
    Competitive salary and bonus (based on personal & company performance)
    401(k) with competitive company matching
    Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
    Company paid group term life, short- term disability and long-term disability coverage
    24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days
    Paid parental leave
    4 week paid sabbatical after every 5 years of service
    Financial Adoption Assistance and Medical Travel Reimbursement Programs
    Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
    Company paid subscription to Headspace to support employees' mental health and wellbeing
    Recipient of 2021 Cigna's Well-Being Award for having a best-in-class health and wellness program
    Dynamic, creative and values-driven culture
    Modern and open office spaces, complimentary drinks
    Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
    Salary Range
    $150,000 - $195,000

    Compensation Overview

    The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.

    The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

    As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Work with amazing people and be part of a unique culture
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    If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

    Get in touch


    If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right.

    This will allow us to contact you with suitable vacancies.

    If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right.

    About us

    We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.

    With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition.

    If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.

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