Jobs
>
Irvine

    Cloud Support Engineer - Irvine, United States - Stealth Startup

    Stealth Startup
    Stealth Startup Irvine, United States

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    The Lead Cloud Support Engineer manages and guides a team of Cloud Support Engineers. You will oversee ticket flow within our system, handle ticket assignments and workloads, and serve as an internal escalation point. The Lead CSE is a Microsoft 365 expert and possesses some knowledge of core Microsoft Azure services.

    You will also have a strong understanding of the Microsoft Premier Support for Partners program and the Microsoft Partner Program for CSP Resellers. Additionally, they create and maintain internal and customer documentation for Microsoft Cloud services and play a crucial role in training new Cloud Support Engineers. The Lead Cloud Support Engineer contributes expertise to high-stakes customer conversations.

    Essential Functions:

    ● Assist colleagues with support-related issues/inquiries

    ● Foster and disseminate expertise in Microsoft Cloud services.

    ● Oversee and optimize the flow of Cloud Support tickets.

    ● Create and maintain documentation to assist our Cloud Support team.

    ● Assist in training Cloud Support Engineers to handle customer issues and identify professional or cloud service opportunities.

    ● Manage concurrent engagements both internally and externally.

    ● Licensing knowledge and Microsoft certifications

    ● Knowledge of Microsoft 365 Admin Center, Exchange, Azure AD, Teams, Defender, and

    other Microsoft cloud products.

    ● Some knowledge of Azure services and non-cloud products such as Azure AD Connect

    and Windows Server is preferred but not required.

    Minimum Requirements:

    ● High school diploma or GED (Bachelor's degree preferred)

    ● 3+ years of experience supporting Microsoft Cloud platforms in a client-facing capacity

    ● Demonstratable experience working with Microsoft Premier Support

    Benefits:

    • Health, Vision and Dental Insurance
    • 401(k) plan with a 4% match
    • PTO/Sick Pay/Paid Holidays
  • Stealth Startup

    Cloud Support Engineer

    1 week ago

    Stealth Startup Irvine, United States

    You will oversee ticket flow within our system, handle ticket assignments and workloads, and serve as an internal escalation point. The Lead CSE is a Microsoft 365 expert and possesses some knowledge of core Microsoft Azure services. · You will also have a strong understanding of ...

  • Abbvie

    Engineer, Process Support

    1 day ago

    Abbvie Irvine, United States Full time

    Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas ...

  • Trusted Tech Team

    Cloud Support Engineer

    3 weeks ago

    Trusted Tech Team Irvine, United States

    Who we are: · Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses. · Their robust team of in-house, U.S-b ...

  • AbbVie

    Engineer, Process Support

    6 hours ago

    AbbVie Irvine, United States

    Job Description · Job DescriptionCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr ...

  • Synoptek

    Field Support Engineer I

    2 weeks ago

    Synoptek Irvine, United States

    Overview: · Synoptek · We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have ...

  • Panasonic Avionics Corporation

    Product Support Engineer IV

    3 weeks ago

    Panasonic Avionics Corporation Irvine, United States

    Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy amenities such as access to many restaurants and shops, running trails, a fitness deck, outdoor s ...

  • Stealth Startup

    Cloud Support Engineer

    3 weeks ago

    Stealth Startup Irvine, United States

    The Lead Cloud Support Engineer manages and guides a team of Cloud Support Engineers. You will oversee ticket flow within our system, handle ticket assignments and workloads, and serve as an internal escalation point. The Lead CSE is a Microsoft 365 expert and possesses some know ...

  • JobsRUs

    Customer Support Engineer

    3 weeks ago

    JobsRUs Irvine, United States

    is seeking to hire a Customer Support Engineer for our client in Irvine, CA · Benefits Available · Weekly Pay · $71.42/Hour · Looking for any candidate with electro-hydraulic servo valve experience or aerospace experience in Georgia relatively close to Dublin (Macon, Savannah, or ...

  • Pacer Staffing

    Customer Support Engineer

    3 weeks ago

    Pacer Staffing Irvine, United States

    Job Title: Customer Support Engineer · Location: Irvine, CA, 92618 · Duration: 12 Months · Pay rate: $67.00/Hr. - $71.00/Hr. On W2 · What We Are Looking For · Looking for any candidate with electro-hydraulic servo valve experience or aerospace experience in Georgia close to ...

  • Stealth Startup

    Cloud Support Engineer

    4 days ago

    Stealth Startup Irvine, United States

    You will oversee ticket flow within our system, handle ticket assignments and workloads, and serve as an internal escalation point. The Lead CSE is a Microsoft 365 expert and possesses some knowledge of core Microsoft Azure services. · You will also have a strong understanding o ...

  • Appriss Retail

    Customer Support Engineer

    3 weeks ago

    Appriss Retail Irvine, United States

    Support Engineer · Overview · The Support Engineer will investigate and respond to application and data issues while minimizing the impact on customer service. They are responsible for following processes and procedures to escalate issues as needed and will work cross-functiona ...

  • ANSYS

    Technical Support Engineer II

    2 weeks ago

    ANSYS Irvine, United States

    Requisition #: 14275 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softwar ...

  • ANSYS

    Technical Support Engineer II

    2 weeks ago

    ANSYS Irvine, United States

    Requisition #: · 14275 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softw ...

  • Cynet Systems

    Integrated Logistics Support Engineer

    4 weeks ago

    Cynet Systems Irvine, United States

    Job Description: · Pay Range $45hr - $50hrDegree (B.A.) from four-year college or university, and/or a minimum of five years related experience and/or training with an aerospace-related company. · Prior experience shall include NPI Processing, driving requirements thru developm ...

  • Synoptek

    Field Support Engineer I

    2 weeks ago

    Synoptek Irvine, United States

    Overview: · Synoptek · We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to hav ...

  • Cynet Systems

    Integrated Logistics Support Engineer

    2 weeks ago

    Cynet Systems Irvine, United States

    Job Description: · Pay Range $45hr - $50hr Degree (B.A.) from four-year college or university, and/or a minimum of five years related experience and/or training with an aerospace-related company. · Prior experience shall include NPI Processing, driving requirements thru developm ...

  • ANSYS

    Technical Support Engineer II

    2 weeks ago

    ANSYS Irvine, United States Regular, Full time

    Requisition #:14275 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software ha ...

  • Supernal

    Sr. Systems Engineer

    1 week ago

    Supernal Irvine, United States Full time

    Rise above. Are you ready to take human possibility to a new dimension with us? · Supernal is an Advanced Air Mobility (AAM) company that's developing an electric vertical take-off and landing (eVTOL) vehicle and the ground-to-air ecosystem to support the emerging industry. By cr ...

  • Young Systems Corporation

    IT Support Engineer

    3 weeks ago

    Young Systems Corporation Cerritos, United States

    Job Description · Job Description · Seeking an · IT Support Engineer · who has at least a couple of years of experience under their belt. Candidates should be someone who at their core loves people and helping others. · We are located in Cerritos, CA, USA · Job Qualifications ...

  • Young Systems Corporation

    IT Support Engineer

    3 weeks ago

    Young Systems Corporation Cerritos, United States

    Job Description · Job DescriptionSeeking an IT Support Engineer who has at least a couple of years of experience under their belt. Candidates should be someone who at their core loves people and helping others. · We are located in Cerritos, CA, USA · Job Qualifications: · At leas ...