- Provide excellent customer service by:
- Handing Customer calls, including providing the best answers to queries and concerns.
- Managing challenging situations involving dissatisfied customers, though patient assistance and supportive resolution.
- Guiding callers through troubleshooting, navigating the company website or using the company's products and services.
- Reviewing customer accounts and provide updates and information.
- Working with other team members and leadership to improve customer service.
- Show your team and our customers the following every day:
- Excellent communication, both written and verbal.
- Great active listening skills.
- A patient and empathetic attitude.
- Strong time management and organizational skills.
- Adaptability and flexibility.
- Comfortable working in a fast-paced environment.
- Strong computer and phone skills.
- High School Diploma or Equivalent.
- 1 year of customer service experience.
- Prior experience in banking and/or call center environment.
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
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Customer Care Specialist
Found in: Lensa US 4 C2 - 5 days ago
AgReliant Genetics Westfield, United States** Customer Care Specialist - LG Seeds** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO01572 Showing 1 location **Job Details** · **Description** · WHO WE ARE · AgReliant Genetics is a leader in seed research, production, and quality focused on pro ...
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Guest Care Sales Specialist
Found in: Talent US C2 - 4 days ago
Tire Barn Warehouse Fishers, United States Full timeJob Description · Position Summary: · You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations ...
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Guest Care Sales Specialist
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Tire Barn Warehouse Fishers, United StatesJob Description · Job DescriptionCompany Description · Monro, Inc. · Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of br ...
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specialist-registration - primary care - 146th and hazel dell
Found in: Careerbuilder One Red US C2 - 3 days ago
Indiana University Health Westfield, IN , USA, United StatesJob Description · Overview · Hours: M-F 8:30a-5pm; no weekends, no holidays. · Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for pat ...
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Specialist-Registration - Primary Care - IUHP-Tipton MOB
Found in: Lensa US 4 C2 - 1 day ago
IU Health Tipton, United StatesIU Health - JobID: [Medical Office Assistant / Admitting Clerk] As a Registration Specialist at IU Health, you'll: Facilitate patient flow from point of entry to destination; Obtain information to generate an accurate record for patients; Schedule appointments and interview patie ...
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Senior Controller:in
Found in: Orion Innovations US - 6 days ago
Titan Industries Warrington, IN, United States Freelance**Senior Controller:in - Warrington, IN** · **Who are we? One of the most successful homecare companies** · - At our company, everything starts with appreciation, respect, and communication on equal footing: because our employees can only achieve the best possible results when th ...
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Station management
Found in: Orion Innovations US - 6 days ago
Velocity Ventures Redkey, IN, United States Freelance'The Bielefelder Franziskus Hospital is one of five acute care hospitals within the Catholic Hospital Association of East Westphalia. Each year, approximately 13,000 inpatients and 31,000 outpatients are treated in the ten specialist clinics and centers (obesity center, endoprost ...
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Elderly Caregiver
Found in: Orion Innovations US - 6 days ago
Golden Gate Group Charlottesville, IN, United States FreelanceWe are currently seeking **qualified nursing professionals (AP/GuK) (m/f/d) in the field of elderly care** for our facilities in **Charlottesville, IN**. This is a permanent position with the opportunity to work in various elderly care and geriatric facilities. · Providing **holi ...
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Tax specialist
Found in: Orion Innovations US - 6 days ago
Neptune Enterprises Spiceland, IN, United States FreelanceExperience · Full/Part-time People make a company. They all bring different thoughts, experiences, and skills. We value and promote expertise as well as the individual in all their facets. Because together we make Ecovis better. Better for us and better for our clients. · We are ...
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Kitchen management
Found in: Orion Innovations US - 6 days ago
Nexus Innovations Fairmount, IN, United States Freelance**Join our team at Fairmount, IN** · AGAPLESION BETHESDA ULM is a leading specialist hospital in the field of geriatrics and an academic hospital of the University of Ulm - with 90 acute care beds, inpatient and outpatient rehabilitation, and a residential and care facility. · A ...
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Social Media
Found in: Orion Innovations US - 6 days ago
SilverLinx Spiceland, IN, United States FreelanceOverall 20-40 hours · Spread over 8-12 weeks · From home · A social media specialist who can assist us in managing our social media channels. Required: experience in creating and publishing content. · **Start**: We can start immediately · Why we need you · With your help, we want ...
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Cardiovascular Technologist
Found in: MyJobHelper US C2 - 1 day ago
North Kansas City Hospital North Kansas City, United StatesSummary · SUMMARY: Performs special vascular imaging/fluoroscopic examinations of the heart to assist with diagnosis and treatment. Provides quality patient care prior to, during and following procedure. Implements and assists in duties enabling the cardiac cath lab to operate. · ...
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Medical Billing Specialist
Found in: ZipRecruiter Test10S US C2 - 2 days ago
High Risk Pregnancy Center of Kansas City Kansas City, United StatesJob Description · Job DescriptionWe are looking for a Medical Billing Specialist to play a crucial role in ensuring accurate and efficient processing of the healthcare claims and account revenue cycle. · Benefits · 401k with 3% employer contribution · Health, Vision, Dental Insur ...
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Medical Assistant
Found in: ZipRecruiter Test10S US C2 - 3 days ago
High Risk Pregnancy Center of Kansas City Kansas City, United StatesJob Description · Job DescriptionWe are looking for a Medical Assistant to play a crucial role in collaborating with our provider, sonographers, billers and front desk staff to facilitate patient care. This will include obtaining vital signs and pertinent patient history while ro ...
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Medical Receptionist
Found in: ZipRecruiter Test10S US C2 - 3 days ago
High Risk Pregnancy Center of Kansas City Kansas City, United StatesJob Description · Job DescriptionWe are looking for a Medical Receptionist to play a crucial role in facilitating our patient's experience within our office. This will include check-in/check-out, collecting payments, scheduling, processing referrals and communicating with referri ...
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certified recovery specialist
Found in: MyJobHelper US C2 - 3 days ago
Aspire Indiana Health, Inc Anderson, IN , USA, United StatesWE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. · Now interviewing for Certified Recovery Specialists - Part Time · **MUST LIVE IN INDIANA** · Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, reco ...
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prevention specialist
Found in: MyJobHelper US C2 - 3 days ago
Aspire Indiana Health, Inc Anderson, IN , USA, United StatesWE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. · Now interviewing for a part-time Prevention Specialist · Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addressin ...
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physician - family medicine care anderson pavilion
Found in: MyJobHelper US C2 - 3 days ago
Community Health Network Anderson, IN , USA, United StatesJob Location · Exceptional care, simply delivered, is what sets Community Health Network apart and what makes us a leading not-for-profit, multi-specialty healthcare destination in central Indiana. This provider will join one of the nation's most integrated healthcare systems, wi ...
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patient access specialist
Found in: Careerbuilder One Red US C2 - 3 days ago
Aspire Indiana Health, Inc Anderson, IN , USA, United StatesWE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. · Now interviewing for Patient Access Specialist - Anderson · Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addres ...
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Patient Access Specialist
Found in: Lensa US 4 C2 - 1 day ago
Aspire Indiana Health, Inc. Anderson, United StatesOverview: · WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. · Now interviewing for Patient Access Specialist - Anderson · Aspire Indiana Health is a nonprofit provider of comprehensive whole health services including primary medical care, behavioral health, recovery services and pr ...
Customer Care Specialist I - Daleville, United States - First Merchant's Bank
Description
First Merchants Bank is seeking a Call Center Specialist to join our Customer Care team in Daleville, IN This full time position will focus on being a knowledgeable team member who can identify and respond to our customers' needs. We look to you to provide an experience that exceeds the customer's expectationsAs part of this role you will:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
