Sales Coordinator - Washington, United States - Pinstripes

Pinstripes Washington, United States

3 weeks ago

Description

About the PinDream:

The role of a Sales Coordinator is truly the Backbone of the Sales Team and is the link between the Sales Office and the Operations Teams.

Every venue is unique with its layout, offering a great platform to host, on average, 2,000 events per year with group sizes varying from 20 up to 1,500.

Our sales team has experience in coordinating corporate gatherings, happy hours, birthdays, weddings, and a medley of other social events

As we look toward 2023 we are opening 6 new locations; 2 in California, 3 in Florida, and 1 in New Jersey.

We are hiring and building up our teams so we are in a position to springboard and offer relocation to key team members to help lead these new venues.

PinMember Requirements:
Self Motivated
Well Organized and Detail oriented
Previous hospitality experience is preferred
Task oriented
Previous CRM Experience preferred but not required
Ability to analyze trends from reports and dashboards
Excellent Communication Skills
Ability to create a positive culture

PinPerks:
Competitive Base Salary + Commission Structure (NO CAP)
Bonus Program (Quarterly & Annual)
Stocks & Equity in a Growing Company
401K Program
Paid Health Insurance Options
Personal Time Off + Sick Days
Complimentary Meals during workdays
Growth and Relocation Opportunities

Requirements

SALES COORDINATION PERFORMANCE
Obtaining BEO Details within Appropriate Time Frame
Ensure that BEOs are detailed by their deadline
BEO Details with Correct Execution Information
Ensure BEOs make sense operationally
Apply room capacities, floor plans, etc.
BEO Details with Correct Financial Information
Apply room minimums, financial charges, etc.
Maintain Direct Billing clients, and ensure timely payment
Event Execution
Serves as the main point of contact on designated high volume days
Manages assigned events on all aspects including event set up, lead the event huddle, greet the guest, and run point on execution
Ability to run and execute multiple events at the same time
Has the ability to assist in any capacity with event and catering execution
Ensure all guest concerns are fully addressed
Execution of Event and Catering SOPs
Ensure that all events are greeted by a member of the sales team
Actively spot check FOH and BOH execution
Check room set ups, food presentation, service timing
Follow up with team members as necessary
Balancing Event Financials
Ensure all event financials are correctly balanced daily/weekly
Review/balance Amount Due report weekly
Review Tentative report for location

KNOWLEDGE
Exhibits Knowledge of Event Packages and Catering Options
Ensure that explanations and descriptions are accurate
Understand the various packages and options
Exhibits Knowledge of Venue Capacities and Space
Knowledge on utilizing Space
Exhibits Knowledge of Sales and Reporting
Understand the Reports from DOS

TIME MANAGEMENT
Ability to work Effectively and Manage Time
Ability to work in a high-volume venue
Ability to communicate to team members in a timely fashion
Ability to communicate to guests in a timely fashion

GUEST RELATIONS
Guest Engagement Before, during, and after the Booking Process
Have positive engagements with your guests
Maintain a guest-centered focus
Positively interact with guests to retain loyalty
Communicate with DOS regarding VIP Guests as necessary

TEAMWORK
Maintain positive interactions with sales team members and other departments
Exhibit team player attitude
Willingness to assist when necessary
Communicates effectively with other team members
Participates in weekly sales team meetings
Relationship with Venue Leaders
Work seamlessly with FOH and BOH Teams
Tools
Effectively and consistently using the provided tools to perform their responsibilities

IMAGE
Follows the image grooming guidelines that are outlined in the SOP Manual
Follows the image attire guidelines that are outlined in the SOP Manual

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