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Lihue

    Automotive Service Manager - Lihue, United States - Ken Garff Automotive Group

    Ken Garff Automotive Group
    Ken Garff Automotive Group Lihue, United States

    3 weeks ago

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    Description


    Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor) Were not your standard dealership or group of dealerships and we are pretty darn proud of that.

    We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work

    Aloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Manager that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

    As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers
    Heres why youll want to work here:
    Great culture and real career growth
    Competitive compensation package
    Opportunity to work with one of the largest family owned group of dealerships
    Paid Time Off and 401k with Company match
    Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
    Year-end bonus program for all employees (Garff Giveback)
    Employee discounts on Vehicle Purchase, Parts, Service and More

    Heres what youll be doing:
    Forecast, meet goals, and objectives for the department
    Prepare and administer an annual operating budget for the service department

    Understand, keep abreast of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc.

    Hire, train, motivate, counsel, support and monitor the needs and performance of all service department staff (approx. XX direct reports)
    Serve as liaison with BRAND factory representatives
    Handle escalated situations and follow-up, as needed
    Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances
    Quality-check completed jobs as needed
    Keep abreast of new equipment and tools available and recommend purchases
    Ensure that the work areas and customer waiting area are kept clean and inviting
    Control the performance of the department using these tools: Daily Operating Control, efficiency and productivity control, comeback reports, order trends and metrics, warranty reports, telephone surveys, and monthly forecasts
    Handle staff's time-off requests, payroll corrections, and other managerial tasks
    Maintain reporting systems required by general management and the manufacturer

    Heres what youll need:

    5-10 years in a Service Management/Leadership role
    Proven track record in building and developing a high performing service department
    Team oriented, hand-on, and inclusive leadership style
    High School diploma or equivalent, college degree preferred
    Must be able to provide references upon request
    A valid in-state driver's license and a good driving record, per company standards
    Strong problem-solving and communication skills (written and verbal)
    Advanced knowledge of automobiles and repair work
    Advanced computer and technical skills; having previously used Ignite/Dealer Track/Arkona
    We are an Equal Opportunity Employer
    (( We Hear You ))
    You're in for a great ride (excuse the car metaphor)
    We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.
    For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.
    If you are having any issues with applying please reach out to our recruiting team at . Include in the email what state you are applying in. Thank you for your patience

    #J-18808-Ljbffr
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