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Service Manager - Portage, United States - Portage Online
1 week ago
Description
**Service Manager**
Posted on February 24, 2022. Primary Region:
Service Manager Portage Location
genAG Inc. is looking for a full time, Service Manger for our Portage la Prairie location, reporting to the Store Manager. As the Service Manager, you will manage and direct the Service Department operations in a way that ensures efficiency, quality workmanship, and complete Customer satisfaction, while having a strong desire to work together as part of the genAG family, in order to provide the best possible experience for all stakeholders.
WHAT YOU WILL DO:
Prioritize Safety and Health in all work activity, following all Provincial and
Federal Occupational Health and Safety Laws, Employment Standards, and
WHMIS
Conduct daily stand-up meetings with Service Department, includes Safety
Talk
Schedule and assign all service work to technicians (in-house and field calls)
Develop and maintain quality controls in the Service Dept to customer
satisfaction
Advise Customers of repairs and the estimated cost of repairs
Resolve Service Customer concerns
Be the First point of Customer contact for the Service department
Promote and sell equipment inspections
Schedule training and development for the technicians
Assist technicians in identifying / ordering parts
Assist in hiring technicians when needed
Keep a friendly and positive attitude
Perform employee reviews
Review warranty claims for submission
Oversee the care and maintenance of fleet, tools, and shop
Be available as on-call support, to dispatch and assist field Technicians
WHAT YOU WILL EXPERIENCE:
Competitive wages
Personal training and development
A great Family work environment
Profit Sharing Program
Group benefits:
o Life Insurance
o Short term and long-term disability
o Extended Health Care
o Vision
o Dental
o Employee Assistance Program
Interested candidates may submit their resume by email to
genAG Inc. is a privately owned family based company that believes every person should have the opportunity to use their skills and passion in ways that are fulfilling, productive, and which build a sustainable future for all stakeholders. We also believe every person deserves a high standard of respect and support from their employer, as well as from their workplace family. Success comes through our working and growing together and through our service to others. Service is a pillar upon which weve chosen to build our business, and which leads us to find purpose, fulfilment, and endless opportunity.
**Location:**
2610 Saskatchewan Avenue West
Portage la Prairie, MB **Job type:** Full-time
