Vita Associate - Kalamazoo, United States - United Way of South Central Michigan

United Way of South Central Michigan
United Way of South Central Michigan
Verified Company
Kalamazoo, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Why work as a VITA Associate?

  • Opportunity to work for an organization making a significant impact in the community.
  • Join a team that embraces Equity, Diversity and Inclusion and peoplecentered values.
  • Hybrid work opportunity allowing some work at home flexibility.
  • 37.5hour work week.

Title:

VITA Associate - Kalamazoo County


Group/Team:

Community Impact


Reports To:

VITA Services Director


Status:

Full Time (37.5 hours per week) One-year grant funded)


FLSA

Classification:

Salaried, Exempt


Salary Minimum:

$43,200/year

***The VITA Associate is a member of United Way of South Central Michigan's Community Impact team and is responsible for administering the Volunteer Income Tax Assistance (VITA) program in Kalamazoo County. The VITA Associate will oversee VITA services and partner sites within Kalamazoo County during the tax season and operate year-round tax services. This position is housed out of the United Way of South Central Michigan Kalamazoo office. The position is hybrid (remote and in-person) most of the year and in-person in the Kalamazoo office and other locations within Kalamazoo County during tax season.


The position requires frequent travel throughout Kalamazoo County during tax season with occasional travel to Lansing throughout the year for meetings and trainings.

Evening and weekend work are required during tax
. This is a 1-year grant funded full-time position.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

  • Contribute to an equitable, diverse and inclusive organizational culture that centers people in every solution, process and function.
  • Build systems, culture, and processes to create an inclusive and equitable Kalamazoo County VITA program to ensure that all eligible clients are able to access, feel welcomed, and benefit from the VITA program with a focus on eliminating barriers to access for historically underrepresented and marginalized communities.
  • Manage the daytoday operation of the VITA Program in Kalamazoo County.
  • Manage the review of tax site compliance with IRS Quality Site Requirements and other IRS guidelines.
  • Ensure that all tax returns prepared are transmitted in a timely manner and followups are completed as needed.
  • Manage data collection and prepare external reporting as required for tax grants and partners; compile and disseminate program reports, materials and documents.
  • Recruit, train, oversee, schedule, and manage listing of volunteers' certifications for program volunteers; deliver and administer volunteer recruitment strategies such as presentations, speaking engagements and events.
  • Collaborate and maintain relationships between staff, VITA volunteers, community partners, site coordinators, Internal Stakeholders, Partnerships, Education and Communication Relationship Manager, United Way staff members, Michigan and local 211 staff members, and clients who are provided VITA services.
  • Coordinate financial education classes including the recruitment, scheduling, and oversight of presenters.
  • Implement the tools to monitor the financial wellbeing of VITA clients including completion of Financial Health Surveys by clients to be evaluated to improve programming and referral services for longterm financial wellbeing and connecting clients to tools such as opening a bank account.
  • Respond to or refer client requests that come through the 211 pipeline or the VITA communications system.
  • Prepare Kalamazoo County VITA calendar of events and coordinate VITA volunteer schedules.
  • Assist with updates of all software, records, reports, and Standard Operating Procedures (SOP) as needed.
  • Coordinate with the VITA Associate Director and IT vendor to address technology issues and distribute, collect, and reinventory all VITA equipment and supplies and submit requests for purchases as needed.
  • Follow site establishment and close out policies and procedures to ensure tax sites can operate efficiently and effectively.
  • Develop presentation and training materials, including using PowerPoint and other presentation software.
  • Maintain all IRS VITA certifications (Basic, Advanced, etc.) throughout employment.
  • Other duties as assigned.

JOB REQUIREMENTS

  • Experience in working with lowmoderate income individuals and families, nonprofit experience, and volunteer management preferred.
  • Ability to pass IRS Advanced Certification Exam required after 30 days of employment.
  • Formal education such as a bachelor's degree in nonprofit administration, sociology, accounting, finance, business, social work or a related field may substitute or supplement experiences to meet this requirement.
  • Ability to cultivate community collaborations and relationships to create access for and accountability to VITA clients and potential clients. Prior nonprofit, volunteer management, or tax knowledge and experience preferred.
  • Commitment to providing clientcentered services and performing tasks completely and acc

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