- DOT Inspection and repair of all trailers manufactured by Multiquip Inc. DOT certification testing is available to the employee for this job function.
- Build and maintain positive relationships with customers, providing them with information, technical support, and training on equipment operation.
- Regularly works indoors/outdoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- Maintains assigned service truck in safe, clean, operable condition. Ability to operate and utilize standard computer programs such as all Microsoft Office tools, Adobe Acrobat, webbased service tools and CRM reporting tools.
- Projects a positive company image by interacting with fellow employees, customers, and management in a cooperative, supportive and courteous manner; Education and/or
- Ability to read and comprehend moderately difficult computerbased schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications.
- Solid mechanical systems knowledge of diesel engines/engine failures and electrical and hydraulic systems.
- Must be willing to travel within assigned territory, including overnight/hotel stays.
- Licenses, Certifications and Registrations:
- Affordable Medical Plans; Vision & Dental plans (including orthodontic coverage)
- Company paid Life, AD&D, and long-term disability Insurance
- Tuition Reimbursement up to $5,250 a year
- MetLife Hyatt Legal plans
- Employee Assistance Program
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Low Voltage Field Service Technician - Charlotte, NC, United States - Multiquip Inc.
Description
Field Service Technician IIType:
Regular Full-Time
# Category:
Product Service Support
Field Location
Multiquip Inc has been in business for 50 years, with our parent company ITOCHU International Inc. ranks 71 out of the Fortune Global 500 companies to work for. We are one of the largest, diversified manufacturers and suppliers of excellent quality products. Multiquip's comprehensive product portfolio includes light to medium construction equipment, power generators, and lighting.
Join our team as a Field Service Technician II
The Field Service Technician ll performs maintenance and repairs on complex mechanical, electrical, hydraulic, and diesel systems on a variety of Multiquip customer equipment and tools.
Requires a high degree of independent judgment located at an off-site, field location.Responsible for communicating repair options to customers, ordering and receiving parts and completing the repair in an efficient timely manner in order to satisfy customer needs and achieve department profitability goals.
This role is ideal for individuals who are passionate service technicians, self-motivated about hands-on mechanical work and take pride in delivering exceptional service.
Works closely to area Field Service Managers to complete all service and repair assignments and increase service customer base.Perform routine maintenance on construction equipment according to Multiquip's established guidelines and service/maintenance schedules.
Work Experience Requirements:
Minimum of 5 years of experience on current (2020 and newer) small to medium construction equipment.
Prior Engine and Mfg'r Equipment Training is beneficial.
Proven experience in servicing and repairing Multiquip or similar construction equipment. Due to the nature of our industry and this position, writing, reading and speaking English is mandatory.
Valid US Passport (Not a requirement)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
11 Paid Holidays
E-Verify ( ( ) is used to verify a candidates' legal right to work in the U.All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.
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