- Perform system updates and testing for OSA Peoplesoft changes including but not limited to tuition setup, customizations, enhancement requests and new functionality in support of university initiatives.
- Identify, research, recommend, implement and utilize best practice methods in the areas of responsibility including keeping up to date on technical functionality as it relates to any software or hardware that could provide for enhanced communications and processes across Student Accounts.
- Proactively Investigates, recommends and supports implementation of appropriate technological solutions and corrections on an as-needed basis leveraging all software solutions.
- Create business reports that provide insight into key data points. Tailor the presentation of data to the audience's needs, selecting the appropriate visualization techniques and customizing the aesthetics of the reports.
- Conduct an in-depth analysis of student account data to identify trends, patterns, and areas for improvement.
- Design visually appealing and informative dashboards for internal and external stakeholders.
- Troubleshoot and resolve data discrepancies, working closely with IT and other relevant departments.
- Collaborate with cross-functional teams to gather and integrate data from various sources.
- Other duties as assigned.
- Effectively communicate complex data findings to both technical and non-technical stakeholders.
- Maintain consistent and strategic communication with peers and the leadership team as it relates to the completion of work.
- Communicate with all members of the Systems Unit to determine any team needs.
- Respond in a timely and appropriate manner to all requests.
- Collaborate with colleagues across the institution to support data-related initiatives and projects.
- Maintain a positive and motivated presence and contribute to a professional and comfortable environment for all employees.
- Communicate all questions and concerns to leadership using the appropriate channels.
- Provide clear, comprehensive, and accurate data as requested by all stakeholders.
- Record all data requests and identify recurring data needs for each stakeholder; meet with stakeholders at least quarterly to discuss student account data needs. Build automated reporting solutions wherever possible.
- Schedule and maintain all daily, weekly, and monthly reports.
- Complete one professional development activity per quarter.
- Bachelor's degree in a relevant field (e.g., Data Science, Business Analytics, Finance).
- At least 2 years of PeopleSoft experience
- Proven experience in data analysis and reporting, preferably in a higher education
- Experience in data visualization tools (e.g., PeopleSoft query, Tableau, Power BI) and strong Excel skills.
- Knowledge of SQL for data querying and manipulation.
- Excellent problem-solving and critical-thinking skills.
- Strong attention to detail and commitment to data accuracy.
- Effective communication and collaboration skills.
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Data and Reporting Analyst - Hyattsville, United States - University of Maryland Global Campus (UMGC)
3 weeks ago
Description
Data and Reporting Analyst
Office of Student Accounts
Exempt, Grade 2.1
Location: Hybrid (Local to DMV Area)
The Data/System Analyst is responsible for the collection, analysis, monitoring, and reporting of data to inform operational decisions and day-to-day workforce optimization actions within the department.
Responsibilities:
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee- .