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Business Analyst - Bismarck, United States - Knowledge Services
Description
Overview
Knowledge Services is actively seeking a remote Business Analyst for a 12-month contract (potential for extension) in support of the State of North Dakota. Applicants may work fully remote.
Responsibilities
The Business Analyst Responsibilities:
• Play a lead role on projects that are a part of the state project management office's support of Transportation IT projects.
• Duties include monitoring, planning, analyzing, managing, and communicating business requirements, reporting; and the coordination of people, processes and technologies as needed to support delivery of on-time and on-budget project results.
• Projects may range in structure from traditional/waterfall to various agile/hybrid frameworks.
• Effective communication skills and ability to build and maintain solid working relationships with staff, agency executives, legislators, consultants, and other stakeholders is essential for project success
• Participating in procurement activities as needed.
• Participating in project scope and definition of the business need, expected project outcomes, expected benefits and project acceptance criteria.
• Assisting in the development of project goals, objectives, milestones, and tasks.
• Establishing the business analysis approach, outlining business analysis deliverables, communication approaches with stakeholders, requirements management approach and effort estimation approach.
• Maintaining effective communication channels with stakeholders to manage expectations and providing updates on project progress.
• Developing business analysis plan and requirements management plan with the project manager.
• Presenting findings and project status reports to project team.
• Arranging meetings for the project team.
• Coordinating the efforts of internal project staff and customers.
• Working closely with the stakeholders on clarifying the identified business needs, conducting stakeholder analysis, identifying risks, assumptions, and constraints, as well as tolerances to a solution.
• Eliciting, documenting, and analyzing business requirements.
• Participating in prioritizing project scope changes.
• Facilitating meetings (e.g., status update, requirements planning, brainstorming, requirements gathering).
• Maintaining and utilizing team and document collaboration tools (e.g., SharePoint, MS Teams).
• Conducting workshops and interviews to gather information from subject matter experts.
• Examining existing business processes to identify inefficiencies and areas for improvement.
• Proposing optimized processes and solutions to streamline operations.
• Collaborating with teams and stakeholders to design solutions that align with business requirements.
• Documenting and maintaining functional requirements, use cases, test plans, implementation plan, risk register, bug/issue lists, and interface design documents.
• Creating functional specifications and detailed documentation for development team.
• Providing estimates or quotes, with appropriate documentation and explanation.
• Facilitating the development and implementation of IT systems based on approved designs.
• Participating in testing activities, ensuring the delivered solution meets specific requirements.
• Assisting in managing the change processes associated with IT system implementations.
• Developing and delivering training materials to help users adapt to new systems and processes (user materials, user guides and quick reference documentation).
• Overseeing implementation of proposed changes to ensure compliance with user expectations.
Qualifications
Business Analyst Qualifications include:
• 5+ years of progressive related business analysis work experience that involved business process analysis, business requirements development, group facilitation, and testing and mapping various business processes with a degree in Computer Science, Computer or Management Information systems, or Business Administration
OR
• 7+ years of business analysis experience with a bachelor's degree with a major in another field (Experience may substitute for the required degree on year-for-year basis).
Preferred:
• Applicants with prior State government experience are strongly preferred
Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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