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    WM Asset Servicing Relationship Manager - Chicago, United States - Northern Trust

    Northern Trust
    Northern Trust Chicago, United States

    2 weeks ago

    Northern Trust background
    Description
    About Northern Trust:

    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

    Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

    WEALTH MANAGEMENT ASSET SERVICING RELATIONSHIP MANAGER

    OH: R123663

    Major Duties:

    Acts as the technical/industry expert in managing
    the delivery of master trust and custody services,
    analyzing client needs, recommending improvements,
    and assessing the impact of any newly recommended
    or additional financial services.

    2. Acts as key consultant to senior contacts, assisting
    in formulation of policy recommendations, redesign
    of processes, and creative problem solving.

    3. Facilitates planning sessions to develop new
    solutions to client needs. Anticipates or creates
    opportunities for enhancing client relationships.
    through new products or services or increased
    consulting activities.

    4. Manages complex master trust and custody client
    relationships.

    5. Ensures overall client satisfaction by facilitating
    efforts of service team, coordinating resources to
    ensure timely delivery and issue-resolution, and
    effectively communicating client concerns/needs
    to partners.

    6. Educates client on emerging issues,
    regulatory and tax changes, and the general
    financial environment. Translates the impact
    on client activities and how it relates to bank
    services.

    7. Cross sells bank products/services and
    leads the development of new solutions to
    client needs. Coordinates presentations,
    brings in experts when appropriate, closes
    the sale, ensures smooth delivery of new
    services, and communicates emerging needs.

    8. Manages client profitability. Understands
    competitive environment and anticipates and
    identifies opportunities, develops pricing
    strategies, and works with team to enhance
    profitability.

    9. Recommends new services and products
    with an awareness of organizational implication
    of these decisions.

    The successful candidate will benefit from having the following competencies:
    • Knowledge of trust and asset services and business segment-specific issues usually
      acquired through work experience is required to manage complex client relationships.
    • Knowledge of general finance and portfolio management concepts usually acquired through formal education or experience is needed to consult
      on client needs.
    • Skills in negotiation, leadership, delegation, and sales are necessary to service the
      client relationship.
    • 10-15 years in financial servicing; minimum 5 years
      in trust and asset services.
    Working with Us:

    As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

    We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

    Reasonable accommodation

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

    We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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