Draw Manager - Pueblo, United States - State of Colorado - Department of Revenue

Description

Draw Manager - In Office

Salary

$68, $88,536.00 Annually

Location

Pueblo, CO

Job Type

Full Time

Job Number

TFAA

Department

Department of Revenue

Division

Lottery - Operations and Development

Opening Date

12/21/2023

Closing Date

1/3/2024 5:00 PM Mountain

FLSA

Determined by Position

Primary Physical Work Address

225 North Main Street, Pueblo CO 81003

FLSA Status

Exempt; position is not eligible for overtime compensation.

• DESCRIPTION
• BENEFITS
• QUESTIONS

Department Information

We serve all Colorado residents in their everyday lives. The department is driven by our values of service, teamwork, accountability, integrity, and respect. We support the Colorado community as well as those that work here. We value the contributions of every employee and encourage learning so our employees can grow. We celebrate diversity, and together, support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

The Department of Revenue (DOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.

The Department of Revenue offers 11 paid holidays per year, paid vacation and sick leave, BenefitHub program (discounted merchandise, food and travel, etc), employee wellness program and a great benefit package.

CDOR Vision

To empower businesses and individuals through quality customer service, innovation and collaboration.

CDOR Mission

To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.

CDOR Values

Description of Job

Who we are:
TheLottery'smission is to maximize the proceeds from Lottery game sales to support the Lottery's beneficiaries for the good of all Coloradans.TheOperations Sectionis in charge of daily operations and support of the Lottery, including oversight of the following units: Draw/Computer Operations, Retail Operations and the Business Analysis Management Office (BAMO). These units support drawings, rulemaking, claims processing, customer service, facility support, quality assurance and customer acceptance testing, training, OIT Interagency oversight, and related-contract management.

What we do:
Draw Operationsis responsible for conducting all Jackpot Drawings in accordance with the Colorado Lottery Statutes, Rules, Drawing Guidelines, Drawing Schedules, and predefined alternative procedures as needed (i.e. lockdown, manually conducting a drawing, disaster recovery, etc.) This position also supports the lottery business by monitoring, maintaining and uploading vendor files, provides support to the BAMO section and performs all 2nd Chance, Bonus and Promotional Drawings.

A typical day as a Draw Manager:
TheDraw Manageris a tech savvy communicator who knows how to navigate various computer systems and software in order to conduct Lottery draws and also understand how to communicate with the team, Lottery Commissioners, leadership and vendors regarding Lottery Draw rule making and draw related information. This position will attend Commission Board Meetings, create draw rule guidelines and update the Lottery's website. The successful candidate in this position is a problem solver with leadership skills who can manage the workload and schedule of a multiple shift team and is experienced with test script writing and maintenance. If you're organized, detail oriented, analytical minded and able to communicate effectively, then this may be the job for you

Primary Duties:

• Coordinates the day-to-da work of the draw staff. Develops unit work schedules, assigns tasks, monitors activities, verifies the draw analyst's work product, and establishes work standards.
• Develops guidelines for scratch and online games (jackpot, second chance and promotional) and rulemaking and rule change submissions for the Division.
• Resolves drawing-related issues or events as they pertain to promotional or second-chance drawings.
• Provides expertise to determine testing support of drawings procedures with new Jackpot Games and enhancements, including Second-Chance and Promotional Drawings.
• Oversees the contract management for the number drawing systems and auditor.
• Maintains computer scripts, applications and internal programs that have been developed to streamline the unit's workflow. Creates and maintains the Lottery proprietary computer scripts that are not maintained by OIT common policy.
• Maintains all necessary documentation for auditing purposes and will provide cross training for the analysts in BAMO for the draw unit.

Position Details:
This position reports to the Pueblo Office and is on call outside of normal working hours, 7 days a week (with rotating weekends off).

Minimum Qualifications, Substitutions, Conditions of Employment and Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code and Classification Description:

H1C4XX ANALYST IV

MINIMUM QUALIFICATIONS:

Must meet one of the following or any combination of experience/education to meet the qualifications:

OPTION 1:

7 years of experience in computer script writing or script maintenance, technical writing, and/or an IT desk support ortroubleshootingrole.

OPTION 2:

Associate's degree from an accredited institutionin Computer Science, Information Technology, Computer Engineering or closely related area as determined by the Department.

AND

5 years of professional experience in computer script writing or script maintenance, technical writing, and/or an IT desk support ortroubleshootingrole.

OPTION 3:

Bachelor's degree from an accredited institutionin Computer Science, Information Technology, Computer Engineering or closely related area as determined by the Department.

AND

3 years of professional experience in computer script writing or script maintenance, technical writing, and/or an IT desk support ortroubleshootingrole.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

*Special Qualifications:*

Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare. Jackpot Drawings are conducted 7 days and nights a week. Position must be able to support drawings and critical nightly processing as required due to emergencies and expected or unexpected absences.

Applicants must also undergo a conflict-of-interest assessment to determine compliance with the provisions of C.R.S , and must remain in compliance with C.R.S for the duration of their employment with the Colorado Lottery.