- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- Maintain a friendly, cheerful, and courteous demeanor at all times
- Utilize interpersonal and communication skills to lead, influence and encourage others, and lead by example
- Encourage and build mutual trust, respect, and cooperation among team members
- Serve as a role model to demonstrate appropriate behaviors
- Strive to improve service performance
- Communicate clear and consistent message regarding Front Desk goals to produce desired results
- Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills
- Help train staff on front desk shift operations
- Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
- Respond to and resolve guest requests
- Secure payments, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities, and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Maintain confidentiality of all guests, proprietary information
- Communicate any emergency, lost item, or theft to proper staff and/or authorities
- Report maintenance problems, accidents, and safety hazards
- Keep contingency lists in case of emergency and communicate and necessary messages
- Protect company assets
- Comply with all quality assurance expectations
- Incentives $
- Employee Referral Program $
- Paid Time Off
- Paid Vacation (Full-Time)
- Merit Increase $
- 401k with Employer Contribution (Full-Time)
- Medical, Dental, Vision (Full-Time)
- Life Insurance (Full-Time)
- Long-term/Short-term Disability (Full-Time)
- Accident (Full-Time)
- Critical Illness (Full-Time)
- Cross-training Opportunities
- Hotel Room Discounts
- Flexible Shifts Available
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Carmel, United States$18/hour. Open availability required. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their s Front Desk, Supervisor, Hospi ...
-
Parking Enforcement Officer
3 weeks ago
City of Marion Marion, United States**JOB RESPONSIBILITIES** · Under general supervision, is responsible to enforce all ordinances relating to parking enforcement. Performs other related duties as required. · **ILLUSTRATIVE DUTIES OF THE CLASSIFICATION** · 1. Enforces all ordinances pertaining to parking enforcemen ...
-
Warehouse Inventory Specialist
3 weeks ago
Indiana Wesleyan University Marion, United States**Job no**: 493746 · **Work type**: Hourly (Full Time) · **Location**: Marion, IN · **Categories**: Facilities/Grounds/Skilled Trades · **Job Title**: Warehouse Inventory Specialist · **Reporting Relationship**:Business Manager · **Unit**: IWU-Marion · **Department**: Facilities ...
-
Budget Office Coordinator
3 weeks ago
Indiana Wesleyan University Marion, United States Part time**Job no**: 493800 · **Work type**: Hourly (Part Time) · **Location**: Marion, IN · **Categories**: Business/Accounting/Finance · **Job Title**: Budget Office Coordinator (Part-time) · **Reporting Relationship**:Executive Director of Budgeting, N&G · **Unit**: National & Global · ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Carmel, United StatesJob Summary · $18/hour. Open availability required. · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Carmel, United StatesJob Summary · $18/hour. Open availability required. · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is ...
-
Front Desk Supervisor
3 weeks ago
SpringHill Suites Carmel Carmel, United StatesJob Summary: · $18/hour. Open availability required. · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Carmel, United StatesJob Summary · $18/hour. Open availability required. · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she i ...
-
Night Audit
1 week ago
Quality Inn Indianapolis Indianapolis, United StatesNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the r ...
-
Veterinary Practice Supervisor
1 week ago
Animal Dermatology Group Inc Indianapolis, United StatesAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With ...
-
inpatient dialysis registered nurse
3 weeks ago
Fresenius Medical Care North America Indianapolis, IN , USA, United States**POSITION FEATURES:** · Paid training in dialysis provided · Full-Time (40 hours per week) · Coverage for area hospitals in Carmel IN, and Indianapolis IN · **PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into ...
-
inpatient dialysis registered nurse
3 weeks ago
Fresenius Medical Care North America Indianapolis, IN , USA, United States**POSITION FEATURES:** · Training Provided · Night Shift 7:00pm-7:00am · Full-Time (40 hours per week) · Coverage for hospitals in Indy North · **PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical A ...
-
float dialysis registered nurse
3 weeks ago
Fresenius Medical Care North America Indianapolis, IN , USA, United States**POSITION FEATURES:** · + Seeking Experienced Dialysis RNs to our Regional Float Team in INDIANA, ILLINOIS & IOWA · + Requirements: Must have 12+ months dialysis experience and be willing to float within defined area · + Perks: Regional Float Differential, Mileage, and Other Acc ...
-
Inpatient Dialysis Registered Nurse
4 days ago
Fresenius Medical Care, North America Indianapolis, United States Permanent position, Full timePURPOSE AND SCOPE: · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including as ...
-
Indianapolis Leasing Consultant Needed
2 weeks ago
Career Strategies, Inc. Indianapolis, United States Temporary to HireSeeking apartment leasing consultants to provide exceptional service at apartment communities. · Leasing Consultants are community ambassadors between the public, the residents and the management team. They provide value and quality by assessing the needs of every client and pro ...
-
Sr. Relocation Coordinator
1 week ago
Wheaton Van Lines Indianapolis, United StatesJoin Our Team as a HHG Move Coordinator · Are you passionate about helping others navigate the complexities of relocation? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team as a Sr. Relocation Move Coordinator · Wheaton ...
-
Front Desk Assitant Manager
2 weeks ago
Wyndham Indianapolis West Indianapolis, United StatesJob Description · Job DescriptionJob Summary · We are seeking a Front Desk Assistant Manager / MOD to oversee the operations of the front desk area in our organization. The ideal candidate will be responsible for supervising the front desk staff, managing schedules, handling gues ...
-
Project Technician
1 week ago
Ohio Department of Education Marion, United StatesPOSITION TYPE: Exempt · ROLE & RESPONSIBILITIES · The Project Technician is responsible for providing technology assistance by installing and configuring workstation/local area networks, while operating, monitoring performance, diagnosing and solving technology problems. · This p ...
-
The International Center Indianapolis, United StatesJob Description · Job DescriptionPOSITION SUMMARYThe selected intern works in direct support of the International Center's Senior Vice President of Operations & Chief of Staff, and Office Manager & CRM Administrator, and is involved in all activities relating to special organizat ...
-
non-profit management intern
2 weeks ago
The International Center Indianapolis, United StatesJob Description · Job DescriptionORGANIZATIONAL OVERVIEWWhere Indiana Intersects With The World... The International Center Intern Team helps U. S. students achieve an international business experience and international students achieve a U. S. business experience, right here in ...
Front Desk Supervisor - Indianapolis, United States - Hampton Inn & Suites Speedway
Description
Job Description
Job DescriptionNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Desk Supervisor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Our Front Desk team makes a difference by:
As Front Desk Supervisor, you will:
Minimum Requirements:
To be a successful Front Desk Supervisor, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors.
The Front Desk Supervisor role requires standing for long periods of time, or entire shift. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
Benefits Offered:
Schedule:
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
