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Support Analyst I
3 days ago
MRI Software Cleveland, United StatesAt MRI, our company culture is more than a talking point - it's what makes us shine We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next care ...
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Kodiak Product Support Analyst
1 week ago
Crowe Cleveland, United StatesYour Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated ...
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Systems Support Analyst
3 weeks ago
Cuyahoga County Board of Developmental Disabilities Cleveland, United States· Systems Support Analyst · Job Locations · US-Cleveland · # of Openings · 1 · Salary Range · C · Min Salary · USD $47,000.00/Yr. · Category · Information Technology · Specific Facility · Donzella Administration Building · Position Reports To · IT Infrastructure Operation ...
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Application Support Analyst
3 weeks ago
ShiftHop, LLC. Cleveland, United StatesOH-Remote, Irving (remote), Austin (remote), Cleveland, OH · Type · Full time · Department · SHARED SERVICES · Customer Success · About ShiftKey · ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill availabl ...
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Support Analyst I
3 weeks ago
MRI Software Cleveland, United StatesFrom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard. Alw ...
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Application Support Analyst
11 hours ago
The Davey Tree Expert Company Kent, United StatesAdditional Locations:NA Primary Locations:OH, Kent, 1500 N. Mantua St., 44240 Requisition ID:196708 Position Overview Summary: We are seeking a dedicated and skilled Application Support Analyst to join our dynamic team. As an Application Support Analyst, you will play a crucial r ...
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Technical Support Analyst II
2 days ago
Accanto Health Beachwood, United StatesOur vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised ...
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End User Support Analyst
14 hours ago
Tarkett S.A. Solon, United StatesThe Service Desk Associate will provide (24 x 7) Level 1, 2 and 3 support including provisioning, maintaining, administering, troubleshooting and issue resolution of reported incidents and other requests for supported infrastructure technologies and Support Analyst, Support, Anal ...
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Lead Regional Support Analyst
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Fidelity TalentSource LLC Westlake, United States· Job Description: · This position will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling or relocation of Investor Centers, etc. The qualified candidate is proficient in project plannin ...
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Infrastructure Technology Support Analyst
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Sequoia Financial Group Akron, United StatesAt Sequoia, we exist with a singular purpose: to enrich lives. Our values define how we behave and guide us through the pursuit of our purpose to enrich lives. At Sequoia, our core values are: · Teamwork. We work selflessly to enrich the lives of our clients and our community. ...
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End User Support Analyst
4 hours ago
Tarkett Solon, United StatesTarkett has a great opportunity for a IT Service Desk Associate in Solon, OH. · This role is responsible to deliver IT Services for the Tarkett locations and users in his or her territory according to procedures defined by the IT Service Desk Manager and the directions and guide ...
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OH - Support Center Analyst - Remote
1 week ago
HexaQuEST Health, Inc. Cleveland Heights, United StatesJob Description: · SUPPORT CENTER ANALYST · First contact for IS Department support. Answer calls, triage problems with the goal of first call resolution, document tickets, send to 2nd level teams if needed. Notify leadership of potential major incidents. Update and maintain ti ...
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SAP Functional Analyst
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Emerald Resource Group Cleveland, United StatesSAP Functional Analyst (SD Module Focus) · Location: Cleveland, OH or Hebron, OH · We are currently seeking a SAP SD Functional Analyst to join our clients dynamic SAP team in NE, or Hebron OH. As an SAP SD Functional Analyst, you'll be at the forefront of innovation, designing, ...
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Business Data Analyst
1 week ago
Hunter International Recruiting Cleveland, United StatesBusiness Data Analyst will be the critical conduit between IT and business, ensuring the technology teams fully understand business issues and initiatives and conveying back to the business, critical technology related challenges, helping achieve the right technology based outcom ...
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Product Lifecycle Management Consultant
3 days ago
HCLTech Cleveland, United States) Seasoned PLM Business Analyst / Process Consultant who can lead PLM green-field implementation program. 2) Hands-on 3DEXPERIENCE Functional consultant and analyst having experience in migrating/mapping in-house applications to 3DExperience/PLM platform 3) Experience in business ...
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Epicor Business Analyst
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Oscar Cleveland, United StatesPosition Overview: The Epicor Business Analyst will be responsible for analyzing business processes, identifying opportunities for improvement, and translating requirements into actionable solutions within the Epicor ERP system. The successful candidate will work closely with sta ...
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Junior Programmer Analyst
4 days ago
Boyd Watterson Asset Management Bratenahl, United States:Boyd Watterson is a fast-growing company that focuses on sustaining our collegial culture as it expands. Honesty and integrity are fundamental to our character and relationships. Our managers are dedicated to being available and attentively listening to employees. · The Opportun ...
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Sourcing Analyst
20 hours ago
HireTalent - Diversity Staffing & Recruiting Firm Cleveland, United StatesJoin Our Team as a Strategic Sourcing Analyst · Are you passionate about transforming data into strategic insights? Do you thrive in a dynamic environment where you can drive meaningful change? Look no further At Client, we're seeking a talented Strategic Sourcing Analyst to joi ...
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Strategic Sourcing Analyst
2 days ago
HireTalent - Diversity Staffing & Recruiting Firm Cleveland, United StatesTitle: Strategic Sourcing Analyst · Location: 1 Allen-Bradley Drive Mayfield Heights OH USA Onsite role) · Types of position: Contract · Duration: 6 months with Possible extensions · Job Description: · Role Summary: · The Strategic Sourcing Analyst at Client will primarily focu ...
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Sr. Operations
1 day ago
KeyBank Cleveland, United States Full timeDescription · Overview This role is part of the Pricing and Portfolio Management team and will be responsible for owning customer billing, third party AR and AP invoicing, and analytical projects and processes to optimize the portfolio management financial outcomes across our Ke ...
Support Analyst - Cleveland, United States - MRI Software
Description
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.
Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 2 days of working from home per week. This role is based at our HQ in Solon, Ohio.The Role:
As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible client experience every day.
In this position, you will be the primary point of contact for a broad variety of clients from financial and property management institutions, assisting with a wide range of questions and issues.
MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.
Skills & Other RequirementsPrevious experience in customer service, technical support experience preferredBachelor's degree or equivalent work experienceClient focus and a passion for supportCreative and curious troubleshooterStrong organization and time management skillsAptitude for technology Professional communication skillsWe're obsessed with making this the best job you've ever had We want our teams to love working here, so we've created some incredible perks for you to enjoy:Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event GroupEnjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefitInvest in our competitive 401k plan and help set you up for your futureBig on family? So are we We understand family is important and being able to spend quality time with your family is a wonderful experience.
Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of 'Flexi' time a yearFurther your professional development and growth with our generous Tuition Reimbursement offerings Enjoy the flexibility of working from anywhere in the world for 14 days out of the yearAt MRI, our company culture is more than a talking point - it's what makes us shine We value your hard work and encourage you to be your whole self while you do it.
Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career moveMRI continues to strive to amaze as a global industry leader in real estate software.
Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.
Amazing growth takes amazing employees. Are you up to the challenge?MRI Software is an Equal Opportunity Employer.Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.