-
IT Support Specialist
5 days ago
Maine Technology Users Group Augusta, United States**Augusta, Maine**: · **Contact Details**: · - **Company**:Vantage Point Recruiting · - **Contact Phone**: · **Employer's Job Description**: · The IT Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The in ...
-
Desktop Support Technician
5 days ago
Talent Groups Augusta, United States**Full Job Description** · We are seeking a proficient Windows Systems Support Specialist who excels in administering computer systems with mínimal supervision. As part of our team, you will be responsible for a spectrum of tasks, including software uninstallation, repair, and up ...
-
Desktop Support
4 days ago
Vruksham Talent Group Augusta, United StatesThe Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with mínimal direction and/or technical support. The individual will uninstall ...
-
Training as a civil engineering specialist
1 week ago
Velocity Enterprises Augusta, United StatesTraining as a Civil Engineering Specialist (m/f/d) in Augusta · Join the EUROVIA team · We shape infrastructure. With over 140 locations nationwide and more than 3,800 employees, EUROVIA is one of the leading construction companies in Germany. We cover the entire value chain: fro ...
-
NebulaWorks Augusta, United StatesAbout ASYS Group: · We are the leading provider of automation solutions for industrial manufacturing. As a globally operating technology leader, we develop and manufacture process and line solutions, as well as autonomous shop floor solutions for the world's most successful compa ...
-
System Engineer Windows
1 week ago
Velocity Enterprises Augusta, United StatesWe are looking for a System Engineer Windows (m/f/d) to join our team at Augusta as soon as possible. · Location: Pulheim near Cologne · Functional area: · Contract type: Permanent · Amprion connects. Our transmission network transports electricity for 29 million people in an are ...
-
Desktop Support Specialist
5 days ago
Novalink Solutions LLC Augusta, United States· The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninst ...
-
Intune Application Deployment Engineer
5 days ago
Novalink Solutions LLC Augusta, United States· As an Intune Application Configuration Management Specialist, you will be responsible for the configuration, deployment, and maintenance of software application packages within our organization. Your primary focus will be on ensuring that applications are properly configured i ...
-
IT administrator
1 week ago
Titan Industries Gardiner, United StatesGardiner 'EMH' is a well-established medium-sized company that plays a leading role in the development, production, and marketing of connected energy monitoring systems. Our system solutions, including smart meters, smart meter gateways, and communication adapters, are not only g ...
-
Audio-Video Specialist
1 day ago
GTT, LLC Augusta, ME, United StatesAudio-Video Specialist · Job Description · The Audio-Video Specialist will be responsible for the installation, and maintenance of audio-visual systems for the Southern Region of the MCCS. · This role requires a strong technical background in AV technologies. · The successful can ...
-
Customer Service Specialist
2 days ago
State of Maine Augusta, United StatesClient Technologies Specialist (Hybrid) · Location: Augusta-Maine · Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. · Job Description · Top 3 Skills: · Hardware/Software troubleshooting · customer service · self-motivated/directed ...
-
Client Technical Specialist
2 days ago
GTT, LLC Augusta, ME, United StatesClient Technical Specialist · Top 3 Skills: · Hardware/Software troubleshooting · Customer service · Self-motivated/directed · Job Description · The Client Technical Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those p ...
-
Desktop Support Specialist
2 days ago
Compunnel Inc. Augusta, United States:Any candidate scheduled for a Teams interview must have a current screenshot picture uploaded on their profile within 24 hours of interview confirmation. Photo IDs/passport, etc. will NOT be accepted. This should be a current screenshot from an interaction with the vendor. · Ven ...
-
Desktop Support Technician
2 days ago
Talent Groups Augusta, United StatesJob Role: Desktop Support Technician · Location: Augusta, ME · (Onsite or Hybrid or Remote): Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. · (Relocation Allowed or Relocation not Allowed): Relocation not Allowed. · Contract Duration: 12+ months w ...
-
Industrial Automation Engineer
4 days ago
Hamlyn Williams Augusta, United StatesIndustrial Automation Engineer · On-site, full-time · Augusta, GA · We are looking for: · The Industrial Automation Specialist supports site PLC and HMI install base to ensure operability, integrity and functionality of PLC controlled equipment at the Augusta site · We count ...
-
Client Technical Specialist
4 days ago
GTT Augusta, United StatesClient Technical Specialist · Top 3 Skills: · Hardware/Software troubleshooting · Customer service · Self-motivated/directed · Job Description · The Client Technical Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on t ...
-
Industrial Automation Specialist
6 days ago
Robert Walters Augusta, United StatesIndustrial Automation Specialist · Duties: · Participate in and incorporate site safety culture into work life · Manage and develop PLC install base to include troubleshooting existing code and development of new control strategies to meet internal customer requirements · Manage ...
-
Client Technologies Specialist
11 hours ago
Atlantic Staffing Augusta, United StatesTitle: Client Technologies Specialist 2 - Vulnerability ProjectClient: State of Maine, Office of Information Technology (OIT)Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time.Top 3 Skills:Hardware/Software troubleshootingcustomer serviceself- ...
-
Client Technologies Specialist 2
11 hours ago
TalentBurst Augusta, United StatesJob Title: Desktop Support/Client Technologies Specialist 2Location: Augusta, MEDuration: 11+ months with a high possibility of extension · Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. · Top 3 Skills:Hardware/Software troubleshoo ...
-
Travel Specialist
2 days ago
TalentBurst, Inc. Augusta, ME, United States TemporaryJob Title: Desktop Support/Client Technologies Specialist 2 · Location: Augusta, ME · Duration: 11+ months with a high possibility of extension · Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. · Top 3 Skills: · Hardware/Software ...
Area Installation Specialist - Augusta, United States - Home Depot
Description
Position Purpose:
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.
This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.
At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction.
Key Responsibilities:
25% Customer Experience - Initiates and maintains regular communication with customers across the install life-cycle, ensures timely customer follow-up, and resolves open questions or job changes; Resolves job-in-process items such as scope of work changes, add-labor items, and material needs, and escalates decisions as appropriate; Manages open services and assigned Care Tickets to resolution 60% Job Process Management - The AIS manages all jobs from assigned area and product category; This will involve assessing pre-existing conditions, performing product affirmations, and performing technical measures; After the installation begins, the AIS is responsible for performing Job Site Inspections (JSIs) which includes conducting service provider badge checks, inspecting the work to ensure industry construction standards are adhered to, addressing customer questions, ensuring job scope changes are documented, and ensuring the overall install experience is meeting or exceeding the customer's expectations; Manages timely closure of all open services within assigned area 15% Operations - Assists in management of customer inquiries across the install life cycle, resolves open services, and resolves jobs-on-hold; Initiates change of scope requests to drive efficient job life-cycle timelines; Uses reporting and related systems to provide overall customer experience and accuracy at install
Direct Manager/Direct Reports:
This position typically reports to District Installation Manager This position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
Must be eighteen years of age or older. Must be legally permitted to work in the United States. Must pass pre-employment test if applicable
Preferred Qualifications:
Construction/home improvement industry experience. Prior experience managing residential home improvement install projects.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Action Oriented Business Insights Collaborates Communicates Effectively Customer Focus Strong time management and organizational skills Strong negotiating skills Strong business acumen Problem solving and multi-tasking skills Collaborative leadership skills where strong value is placed on partnerships