Desktop Support Technician - Augusta, United States - Talent Groups

Talent Groups
Talent Groups
Verified Company
Augusta, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Full Job Description
We are seeking a proficient Windows Systems Support Specialist who excels in administering computer systems with mínimal supervision.

As part of our team, you will be responsible for a spectrum of tasks, including software uninstallation, repair, and updates, as well as troubleshooting and resolving operating system issues remotely.

Acting as a liaison with vendors for technical support may also be required.


Responsibilities:


  • Provide comprehensive desktop computer support.
  • Troubleshoot and resolve Operating System update failures.
  • Remove unsupported or vulnerable software from users' computers.
  • Ensure thorough documentation of all work for future reference.
  • Adhere to established quality standards.
  • Proficient in installing software patches and upgrades.
  • Familiarity with remote technology and commands.
  • Deliver accurate and timely status updates.
  • Actively participate in team meetings and contribute to discussions.
  • Collaborate effectively within a team environment.
  • Excellent written and verbal communication skills.

Skills Required:


  • Proficient in hardware and software troubleshooting.
  • Strong customer service orientation.
  • Selfmotivated and able to work independently.

Job Type:
Contract


Pay:
$30.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
In person
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