Sr. Director, Product Management, CaseBuilder - Fremont, CA, United States - Kuraray America, Inc.

Description

SoundThinking is a leader in criminal justice solutions that help officials prevent, respond to, investigate, and prosecute crime. Our solutions are trusted by more than 250 customers to help make their communities safer. We are a fast-growing, small-cap public company with a unique environment where we can move quickly and innovate like ap, but also have the advantages of a well-funded company so we can invest when opportunities arise. We are proud to be one of the most innovative mission-driven technology companies in the Bay Area and were selected as a Great Place to Work

CaseBuilder is a part of SoundThinking's SafetySmart platform that provides an enterprise-level SaaS solution to manage any sort of investigatory cases. It helps local, state, and federal investigators automate the manual process of working a case. A centralized digital case folder enables detectives to add evidence such as video and photos, shell casings, and witness statements – anything related to an open case all in a single location. Analytical and collaboration tools help investigators connect the dots and share information faster while reporting helps package cases for command staff and prosecutors. This results in higher solvability and case closure rates. We see this as a new and better approach to help solve more crimes.

In addition to investigative case management software, the CaseBuilder product line includes internal affairs, intelligence dossier, property, personnel, and other management modules.

We are looking for a senior-level product management professional to further our efforts for this product line and help continue to expand its reach and growth. The role includes continuing to develop the long-term vision for the CaseBuilder products, being the voice and face of the product evangelizing both internally and externally, determining the right verticals to compete in, integration with other SoundThinking products, defining the roadmap for each part of the product line, and developing innovative functionality to add value to the investigator's work process. The right person will have deep domain experience, have the capacity to operate at strategic and tactical levels, have a business mindset, and be a high energy, great team player.

This could be a life-changing move in your career as the company is an amazing place to learn, grow, do, and make a difference.

The position reports to the SVP of Marketing and Product Strategy.

Essential Responsibilities/Duties

• Own and drive all aspects of product management for the CaseBuilder product line (currently CaseBuilder and CaseBuilder | Gun Crime) including product vision, product evangelism internally and externally, roadmap, requirements, business justification, prioritization, trade-offs, partner integrations
• Develop deep understanding of workflow, pain points, and needs of criminal justice investigators and supervisors at local, state and federal agencies to inform product direction
• Analyze potential new vertical segments to compete in and make recommendations on key functionality required to win
• Research market trends and competitive products and conduct customer research to shape product decisions
• Create internal communications related to product releases and work with marketing to drive product-related messaging
• Present annual roadmap semi-annually to Executive Management team at Product Council
• Define product integrations that make sense across the SoundThinking product line as well as with third parties
• Work collaboratively with internal groups such as customer success, sales, customer support, and engineering to develop proposed roadmap of releases
• Represent SoundThinking externally as a domain and product expert at industry events, customer visits, and other outbound activities

Minimum Qualifications

• 12+ years product management or equivalent experience with SaaS software companies
• 5+ years' experience in public safety software - CAD/RMS/JMS/Case Management, etc.
• Familiarity with CJIS and NIBRS compliance
• Experience with agile methodologies like scrum and Kanban for software development
• Software tool experience: Jira, Confluence, etc.
• Great listening and synthesizing skills to gather inputs from multiple sources and come up with a recommended best plan of action.
• Excellent written and oral communication skills, clear and concise with an ability to handle both executive-level discussions as well as functional deep dives
• Fantastic problem-solving abilities, analytical horsepower, and attention to detail
• Readiness to roll up sleeves and make a big impact in a rapidly growing market
• Ability to juggle the complexities of the demands of large agencies who have vocal stakeholders with competing priorities
• Track record of success working cross-functionally with other departments, particularly engineering
• Usability or user experience aptitude preferred
• Some technical background preferred
• Mix of start-up and corporate experience preferred
• Must be able to pass both FBI and state level background checks

Location: Position can be remote with preference to be on the east coast.

Travel: Limited with occasional visits to customer sites, prospect pitches, SoundThinking HQ in Fremont CA, and industry events.

If you are a highly motivated and experienced product manager with a passion for making the world a safer place, we encourage you to apply for this exciting opportunity.

Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add, or otherwise change the above at any time.

The above salary range is based on a good faith estimate made at the time of publication and may be modified in the future. The pay offered to a candidate may vary within this range depending on factors such as education, experience, and geographic location

SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking's employees to perform their job duties may result in discipline up to and including discharge. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at or for assistance.