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    Client Services Manager - Wilmington, United States - Dovetail Companies LLC

    Dovetail Companies LLC
    Dovetail Companies LLC Wilmington, United States

    2 weeks ago

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    Description

    Position Overview:

    The Client Services Manager position for the parent company, Dovetail Companies, LLC ("Dovetail Companies, LLC") and its group subsidiary, Dovetail Support Services, LLC will be responsible for adhering to procedures and protocols and participates in executing events related to client transitions under the direct supervision of the Owners.

    Accredited by the National Association of Specialty and Senior Move Managers (NASMM), we provide streamlined services to older adults and their families including sorting/organizing, packing, moving, unpacking, selling, donating, removing personal belongings and household items.

    At times, this work may be both physically and emotionally demanding; however, it is also extremely rewarding. This role has a dual purpose.

    The priority is executing events related to client engagement, transitions and satisfaction and ensuring a seamless experience for the client and their support network, personally and professionally.

    Additionally, in the support capacity, the incumbent will assist Dovetail Management in the business operations of move management.

    The CSM is a detail-oriented member of the operations team that assists Dovetail clients transitioning to their new home or supporting our clients experiencing the recent loss of a loved one.


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