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Hyde Park

    Night Auditor - Hyde Park, United States - Shaner Hotel Group

    Shaner Hotel Group
    Shaner Hotel Group Hyde Park, United States

    23 hours ago

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    Description
    Job Description
    • Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
    • Handle guest complaints ensuring guest satisfaction.
    • Process all check-ins and check-outs according to established hotel requirements.
    • Adhere to payment, cash handling and credit policies/procedures.
    • Generate, print, and distribute daily reports to designated departments/personnel.
    • Other duties as assigned.
    Salary: Starting Pay $17.00-$20.00 per hour based on experience.

    Responsibilities
    The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

    Qualifications
    • High school graduate or equivalent.
    • Minimum one year customer service experience; previous hotel experience preferred.
    • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
    • Computer experience preferred.
    • Bilingual English/Spanish a plus.
    • Knowledge of local activities and attractions appropriate for clientele.
    About Us

    Shaner Hotel Group

    Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

    About the Team

    In the heart of New York's Hudson River Valley, the Inn at Bellefield is situated directly across from the Culinary Institute of America. This picturesque property has 137 guest suites with fully equipped kitchens and an ample seating area. On site, this hotel features a true culinary and lounge experience with an outdoor patio that is anchored by a firepit, as well as an extensive fitness center. In town for a corporate or social event, we offer an on-site multi-purpose flexible gathering space that seamlessly converts to a serve a variety of uses. Conveniently located less than 90 minutes from New York City, this property is perfect for a getaway and a must-see for domestic and international travelers alike.

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