- Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
- Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
- Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
- Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
- Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.
- Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.
- Ability to read, listen and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer.
- Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
- Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
- All other duties as assigned or needed.
- Help with other departments as needed
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Night Auditor
3 weeks ago
Aurora Solutions Walden, NY, United States FreelanceAt Walden, NY, the combination of impressive architecture, elegant design, and modern lifestyle makes Kameha Grand Bonn a truly special place where entertainment and nature meet casual style. · TEAM KAMEHA: Unique and united in our passion to provide our guests with unparalleled ...
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night auditor
2 weeks ago
Shaner Hotel Group Hyde Park, NY, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and overnight hours. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handlin ...
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Night Auditor
2 weeks ago
Shaner Corporation Hyde Park, United StatesBe available to work a flexible schedule, including weekends, holidays, and overnight hours. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handling and credit po ...
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Night Auditor
1 week ago
Shaner Hotel Group Hyde Park, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and overnight hours. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handlin ...
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Hotel GSA/ Night Auditor
2 days ago
Quality Inn / Rodeway Inn Poughkeepsie Poughkeepsie, United StatesJob Description · Job DescriptionThe dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - ...
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Night Auditor
1 day ago
Avion Hospitality Fishkill, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, prepar ...
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The Briad Group Poughkeepsie, United States Part timePart Time Night Auditor / Overnight Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Weekends Needed Friday & Saturday Nights · Summary of Position · First impressions mean everything What you do the second a guest walks through the doors, sets the expectation fo ...
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The Briad Group Poughkeepsie, United States Part timePart Time Night Auditor / Overnight Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Weekends Needed Friday & Saturday Nights · Summary of Position · First impressions mean everything What you do the second a guest walks through the doors, sets the expectation ...
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The Briad Group Poughkeepsie, United States Part timePart Time Night Auditor / Overnight Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Weekends Needed Friday & Saturday Nights · Summary of Position · First impressions mean everything What you do the second a guest walks through the doors, sets the expectation ...
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Briad Hotels | The Briad Group® Poughkeepsie, United States Part timeJob Description · Job DescriptionPart Time Night Auditor / Overnight Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Weekends Needed Friday & Saturday Nights · Summary of Position · First impressions mean everything What you do the second a guest walks through ...
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Front Desk Night Audit
2 days ago
Driftwood Hospitality Management Poughkeepsie, United StatesDriftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach ...
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Front Desk Night Audit
2 days ago
Holiday Inn Express Poughkeepsie Poughkeepsie, United States**Job Summary**: · The primary duties of the night auditor are to check front office, restaurant and bar accounting records for accuracy, post and balance charges and settlements in a timely and efficient manner and compile information for the financial records. Assist guests wit ...
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Avion Hospitality Fishkill, United States Part timeJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, prepar ...
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Emt -overnight Security Officer
1 day ago
Mohonk Mountain House New Paltz, United StatesBASIC FUNCTIONS AND RESPONSIBILITIES: · - Responsible for carrying out established policies in order to protect life, property and assets of Mohonk Mountain House and its' guests, visitors and staff. Provides supervision over subordinate security officers and provides medical ass ...
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P/T Guest Service Agent
1 week ago
River Link Hotels Poughkeepsie, United StatesThe dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient wi ...
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P/T Guest Service Agent
2 days ago
Quality Inn / Rodeway Inn Poughkeepsie Poughkeepsie, United StatesJob Description · Job DescriptionThe dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - ...
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EMT -Overnight Security Officer
19 hours ago
Mohonk Mountain House New Paltz, United StatesJob Description · Job DescriptionBASIC FUNCTIONS AND RESPONSIBILITIES: · Responsible for carrying out established policies in order to protect life, property and assets of Mohonk Mountain House and its' guests, visitors and staff. Provides supervision over subordinate security of ...
Hotel Night Auditor - Poughkeepsie, United States - River Link Hotels
Description
The dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position and has flexible shifts of 3-11 or 11-7.