- Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
- Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
- Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
- Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
- Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.
- Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.
- Ability to read, listen and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer.
- Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
- Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
- All other duties as assigned or needed.
- Help with other departments as needed
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Service Agent
1 week ago
Redwood Ventures Wurtsboro, NY, United States FreelanceAre you **empathetic, love interacting with people**, and have always dreamed of knowing an airport like the back of your hand? Then this is the right place for you · Apply now as a **Service Agent (m/f/d)** for **passenger assistance** at one of the busiest airports in Germany, ...
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P/T Guest Service Agent
3 weeks ago
River Link Hotels Poughkeepsie, United StatesThe dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient wi ...
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Customer Service Representative
3 weeks ago
Scott Marxer - State Farm Agent Poughkeepsie, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
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Account Manager
2 weeks ago
Scott Marxer - State Farm Agent Poughkeepsie, United States**Position Overview**: · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Scott Marxer - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm A ...
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Diet Aide
3 weeks ago
Nuvance Health Poughkeepsie, United StatesNuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York. · SUM ...
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Account Manager
1 week ago
Scott Marxer - State Farm Agent Poughkeepsie, United StatesPosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Scott Marxer - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. ...
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Service Bdc
1 week ago
Friendly Honda Poughkeepsie, United StatesOur service department is growing and we are in need of personnel to handle customer inquiries and appointments. · If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you · **WE OFFER**: · - ** $15.00 per hour**: · - **Monthly perf ...
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Guest Services Agent
3 weeks ago
Mirbeau Inn & Spa Rhinebeck, United StatesGuest Services Agent - Mirbeau Inn & Spa · About Us · For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn and Spa is a nationally renowned destination resor ...
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Travel Companion
1 week ago
Velocity Ventures Titusville, NY, United States FreelanceAre you an open-minded person who enjoys helping others and seeks contact with them? If you like working in an international environment and are looking for a new challenge, we would like to offer you the opportunity to apply now as a Customer Service Agent (m/f/d) for passenger ...
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Guest Services Agent
3 weeks ago
Mirbeau Inn & Spa Rhinebeck, United StatesJob Description · Job DescriptionGuest Services Agent - Mirbeau Inn & Spa · About Us · For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn and Spa is a natio ...
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Guest Service Agents
2 weeks ago
Honor's Haven Retreat & Conference Ellenville, United StatesJob Description · Job DescriptionHonor's Haven Retreat & Conference is to be a place for an authentic human connection and integrative personal development, where people can improve themselves and better appreciate others. We seek to achieve this mission by offering an environmen ...
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Guest Services Agent
3 weeks ago
Hutton Brickyards Retreat + Event Center Kingston, United States Full timeHutton Brickyards Retreat + Event Center · Join our fast-paced team Welcome to Hutton Brickyards, a 100-acre Hudson River Valley resort made for getaways, weddings, and events. We are passionate about delivering curated experiences and events to our guests, providing genuine rela ...
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Personal Lines Account Manager
3 days ago
Masis Professional Group Poughkeepsie, United StatesPosition Summary · Performs specialist service support in accordance with applicable state insurance regulations for commercial lines insurance as determined by the agency. Displays a strong working knowledge of commercial lines insurance products. Responsible for servicing of ac ...
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RN Case Manager
1 week ago
Hudson Valley Hospice Poughkeepsie, United StatesDescription · The RN (Registered Nurse) Case Manager provides case management and nursing services to Hudson Valley Hospice patients and their families and to ensure that those services are consistent with the philosophy, goals, objectives and policies of the Agency. Register Nur ...
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Account Manager
2 weeks ago
Robert Many - State Farm Agent Poughkeepsie, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Poughkeepsie, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Robert Many - State Farm Agent, you will build and develop customer ...
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Sales Consultant
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Trinity Solar Careers Poughkeepsie, United StatesNow hiring in New York, NY · Are you motivated, coachable, and like to teach? Were seeking individuals like you to join our team as a non-captive, Independent Insurance Agent. · ABOUT US: We are a thriving community of dedicated professionals who believe in fostering a positive l ...
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Front Desk Agent
2 weeks ago
Briad Hotels | The Briad Group® Poughkeepsie, United StatesJob Description · Job DescriptionHotel Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Summary of Position · First impressions mean everything What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Des ...
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Life Insurance Position
3 weeks ago
Robert Many - State Farm Agent Poughkeepsie, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Robert Many State Farm Agency,is seeking a qualified and empathetic professional for the role of Life Specialist. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit cl ...
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Briad Hotels | The Briad Group® Poughkeepsie, United States Part timeJob Description · Job DescriptionPart Time Night Auditor / Overnight Front Desk Agent · Homewood Suites by Hilton · Poughkeepsie, NY · Weekends Needed Friday & Saturday Nights · Summary of Position · First impressions mean everything What you do the second a guest walks through ...
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Call Center Agent
3 weeks ago
Spire Orthopedic Partners Poughkeepsie, United StatesJob Details · Level · Entry · Job Location · MSO-OADC Poughkeepsie Poughkeepsie, NY · Position Type · Full Time · Education Level · High School or Equivalent · Salary Range · $ $19.90 Hourly · Travel Percentage · None · Job Shift · Day · Job Category · Health Care ...
P/T Guest Service Agent - Poughkeepsie, United States - Quality Inn / Rodeway Inn Poughkeepsie
2 weeks ago
Description
Job Description
Job DescriptionThe dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for our front desk agent / night auditor (float) position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position and has flexible shifts of 3-11p