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    Associate Manager - Los Angeles, United States - J

    J
    J Los Angeles, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Summary

    As an Associate Manager, you are a key member of the leadership team. You are responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members' shoes seamlessly when needed to keep everything running smoothly.

    Job Responsibilities

    • Start each shift with a high energy "we will win" vibe that ignites the team.
    • Ensure the team is always on track to make their goals and exceed customer expectations.
    • Ensure associates are connecting with customers authentically.
    • Know what's happening in the social space and keep the team connected.
    • Ensure the team has proper training and shadowing and uses existing tools and resources consistently.
    • Come up with innovative and unique ways to engage the community and build loyalty through events.
    • Can step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders.
    • Prioritize "need to do" over "nice to do" and drive initiatives to completion thoroughly and swiftly.
    • Can step into the Store Director role if need be and knows the right thing to do.
    • Act in a manner that aligns with our values.

    (About you) You'll be great in the role if you ...

    • Love our brand, customers and teams.
    • Have a great fashion aesthetic and are plugged in to what's happening in the industry and community.
    • Have a track record of setting and achieving goals.
    • Enjoy working hard and always see things through from start to finish.
    • Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
    • Value diverse points of view and encourage speaking up with new ideas.
    • Have a high school diploma or equivalent combo of education and experience.
    • Have 4 or more years of management experience with similar scope.
    • Communicate effectively and confidently.
    • Process information and operate store systems accurately.
    • Are available when we are busy, including: nights, weekends and holidays.
    • Are adept with technology and apps and familiar with industry-related blogs and feeds.
    • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
    • Must regularly move around all store areas and be accessible to customers.

    Beforewe wrap, a word about a few of our way cool perks...

    • Competitive base pay and bonus programs
    • Flexible days and hours
    • Amazing merchandise discounts
    • 24/7 free confidential help with a variety of personal and work concerns
    • Personal and professional development
    • Giving back –volunteer program, disaster relief funds, charitable matching donations*
    • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
    • Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
    • 401(k) plan with company matching contributions*

    *Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

    Hourly Range: $ $43.75
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