Associate Manager - Los Angeles, United States - TGI Friday's

TGI Friday's

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

In here, it's always Friday

Get ready, you're going to be in charge of having fun As a TGI Fridays Associate Manager, you'll be a respected leader with a competitive pay based on experience and world class training with the best in the business.

We embrace diversity and foster a work environment of inclusion through respect, fairness and understanding. T.G.I Fridays is all about celebrating the good life. We provide comprehensive orientation and new hire training along with continuous online development classes with an opportunity for advancement.

Associate Managers supervise scheduled shifts and ensure Guests always receive their order in complete accuracy. You'll be building positive relationships with delivery services, staff and cloud kitchen personnel, helping everyone keep the guests happy.

Wage Minimum
- ($22)

Wage Max ($ 24)

BENEFITS -
We offer a comprehensive total rewards package after one year of service to employees that meet our benefit eligibility requirements (if any benefits listed are required by State or Local Laws eligibility requirement not applicable )

The total rewards package includes, but is not limited to, the following:

Competitive wages
DailyPay Option
Paid Vacation
Medical, dental, and vision plans
Flexible Savings Account
Shortterm disability
Life, AD&D, and accident insurance
Legal Solution Plan
Employee assistance program
Opportunity for advancement
Paid Sick Leave
Retirement Plans

Specific responsibilities of the Associate Manager include:

Keep it running smooth
Supervise operations during scheduled shifts, including daily decision-making, and staff support while upholding standards, product quality and cleanliness.
Proactively (and enthusiastically) run a shift and anticipate Guest needs
Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
Observes Team Member, providing immediate feedback, coaching, development, and recognition
Follow up on any issues and complaints they may have arisen during your shift
Leads motivational Alley Rallies ensuring that Team Members are engaged and informed regarding Fridays food
Ensures great food is delivered to every Guest
Conducts food safety and line checks to ensure food and beverage standards are met and executed safely
Checks in deliveries from vendors, ensuring quality and proper billing
Prepare end of shift reports as necessary
Ensures a safe working environment to reduce the risk of injury and accidents
Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action
Ensures that all prepared food meets TGI Fridays standard of excellence, 100% recipe adherence, and adheres to product sensitivity and plate presentation guidelines
Complies with all food safety rules, laws, protocols, and standards
Places expoready food packaged correctly using the appropriate zoning standards
Keeps updated on recipe changes. Ensures proper execution of recipe procedures to maintain a high quality and consistent product
Keeps entire kitchen clean; stocks and sets up rotation
Keeps prepared food continuously moving out of the kitchen
Communicates ticket times and potential problems with the service staff, kitchen staff and Managers
Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly daily
Cleans and sanitizes throughout the shift
Ensures proper rotation of all products and stocks products to par. Labels, day dots and signs all products as appropriate
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken
Performs other duties and responsibilities as required or requested
Must be able to follow TGI FRIDAYS and CDC guidelines concerning any health crisis. Example Coronavirus

Requirements:

Most important, you have to love making guests feel good. Professionally, you have to be on you're A-game every day and help others continually improve. Personally, you have to like having some fun at work.

As an Associate Manager with TGI Fridays, superb communication and customer service skills are a must. You're going to be connecting with a diverse customer base and motivating a top-performing team. Our ideal Associate Manager is a flexible and customer-focused employee who thrives on a somewhat chaotic work environment. You must also have strong organizational and employee management skills with the ability to manage a multi-million-dollar business.

Specific requirements for the Associate Manager include:

One year of external restaurant experience
Must be capable of performing all functions and meeting qualification standards for All positions
Must complete and pass background