Product Manager - Austin, United States - Texas Higher Education Coordinating Board

Texas Higher Education Coordinating Board

Verified Company

Austin, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

General Description:

The Texas Higher Education Coordinating Board is committed to delivering and managing a suite of high-quality public-facing digital products that contribute to the state's strategic goals for student education and workforce outcomes.

This Product Manager will join the agency's product team, ensuring that all THECB mass-market products are informed by user and market research, meet user needs, fit strategically within the agency's offerings and technical infrastructure, and ultimately delight with quality design and ease-of-use.

The Product Manager will manage products within the mass-market portfolio and contribute towards the development of new products and their adoption within different market segments.

THECB product team is setting a new standard for state agency digital products and helping educators, families, and students reach their goals.

Work is performed under limited supervision with latitude for the use of initiative and independent judgement. This position reports to the Sr. Director of Product Management. This role is located in Austin with telecommuting flexibility to work from home a few days per week.

General Duties and Responsibilities:

Ensure THECB digital products are high quality and designed and developed to serve the needs of the target endusers
Contribute to the product vision and manage product road map(s), in collaboration with stakeholders, to ensure systematic implementation of user feedback and learning in new development
Foster stakeholder relationships that inform the product vision and road map
Work to uncover business and technical requirements to help inform the user stories
Demonstrate flexibility and creativity in effectively addressing both internal and external barriers to implementation
Provide support addressing dependencies and blockers for engineering and other efforts
Act as the product lead within THECB and connect with cross functional teams to provide timely updates and gather insights to inform discovery and delivery efforts
Develop and implement product reporting analytics to internal teams
Participate in developing gotomarket strategies with crossfunctional teams
Support successful product implementation by providing QA support for new products and features, bug reporting for issues identified by THECB product users, and providing customer support solutions to THECB product users

Knowledge, Skills, and Abilities:

Strong ability to execute. Understands the value of learning quickly, leading the team to build and test light solutions in quick iterative cycles, providing incremental value to our users and a deeper understanding within our organization
Product sense. Has the ability to understand customers' needs and how to translate that into a solution satisfying those needs
Great communication skills. Very capable of communicating customer discovery insights, priorities, and tradeoffs to a diverse group of coworkers and external parties
Proven experience working on agile teams in software development writing detailed user stories and enabling shared understanding of customer/user issues
Organized and can anticipate risks, gaps, or impediments in potential design and development. Takes initiative and helps the team determine whether they can be addressed differently or resolved prior to committing for design and development
Ability to demonstrate flexibility and effectiveness in dealing with ambiguity
Skilled in time management

Qualifications

Required Minimum Education and Experience:

Graduation from an accredited 4 year college or university, four years of work experience may substitute for degree.
1+ year in product management, software development, project management, or related role
Experience on teams utilizing agile methodologies

Pay:
From $85,000.00 per year

Benefits: