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    Process Improvement Analyst - Vienna, United States - Shuvel

    Shuvel
    Shuvel Vienna, United States

    3 weeks ago

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    Description


    Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems.

    Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude for discretion.

    Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform complex process improvement functions under minimal supervision. Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope.

    Responsibilities

    Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations
    Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieved expected benefits
    Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
    Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions
    Research and evaluate opportunities related to process flow variance deficiencies
    Develop and implement processes and procedures to ensure correct recording of actual labor times
    Coordinate with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction
    Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
    Leverage best practices gained through process improvement activities to other activities which would benefit from implementation
    Anticipate internal and/or external business challenges including regulatory; recommend process, product or service enhancements
    Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
    Ensure the implementation of new and enhanced processes
    Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures
    Identify and assess business strategies and opportunities; develop appropriate analytical approaches
    Full life-cycle project management
    Establish and lead project teams
    Develop project plan/scope/schedule/cost/communications
    Procure and/or manage resources/timelines/deadlines/quality
    Risk, Issue and Change management
    Ensure successful project implementation
    Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls
    Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
    Perform other duties as assigned

    Qualifications

    Advanced knowledge of process mapping/modeling and business process reengineering
    Significant experience in leading teams in business process improvement initiatives
    Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
    Advanced knowledge of market trends, business strategies and technology and their interrelationships
    Significant experience in working effectively with diverse internal and external contacts
    Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience
    Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
    Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience
    Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience
    Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
    Advanced skill communicating with all levels within an organization
    Advanced skill exercising initiative and using good judgment to make sound decisions
    Advanced research, analytical, and problem solving skills
    Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
    Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
    Advanced analytical/quantitative, reconciliation and deductive reasoning skills
    Advanced verbal and written communication skills
    Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

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