Process Improvement Analyst I-developer - Vienna, United States - Navy Federal Credit Union

Navy Federal Credit Union

Verified Company

Vienna, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems.

Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion.

Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision. Assist in leading with moderate analysis and latitude.

Responsibilities

Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine endtoend business processes to improve efficiency and operations
Provide followup to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits
Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions
Research and evaluate opportunities related to process flow variance deficiencies
Develop and implement processes and procedures to ensure correct recording of actual labo
Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
Leverage best practices gained through process improvement activities to other activities which would benefit from implementation
Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
Ensure the implementation of new and enhanced processes
Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Moderate latitude
Full lifecycle project management
Establish and lead project teams
Develop project plan/scope/schedule/cost/communications
Procure and/or manage resources/timelines/deadlines/quality
Risk, Issue and Change management
Ensure successful project implementation
Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls
Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
Perform other duties as assigned

Qualifications

Experience in testing software (e.g., integration testing and unit testing)
Experience performing peer code reviews
Working knowledge of process mapping/modeling and business process reengineering
Experience in leading teams in business process improvement initiatives
Experience in leading teams in business process improvement initiatives
Working knowledge of market trends, business strategies and technology and their interrelationships
Experience in working effectively with diverse internal and external contacts
Lean Six Sigma certification (L6S) or the equivalent combination of training, education, and experience
Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Effective skill communicating with all levels within an organization
Effective skill exercising initiative and using good judgment to make sound decisions
Effective research, analytical, and problem solving skills
Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
Effective analytical/quantitative, reconciliation and deductive reasoning skills
Advanced verbal and written communication skills
Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Hours:
Monday - Friday, 8:00AM - 4:30PM

Locations:820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

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