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    Application & Support Engineer, Structural - Tempe, United States - Phoenix Analysis And Design Technologies

    Phoenix Analysis And Design Technologies
    Phoenix Analysis And Design Technologies Tempe, United States

    1 week ago

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    Description
    Job Type

    Full-time

    Description


    Summary:


    The Application and Simulation Support Engineer provides technical expertise to support PADT's customers while also assisting PADT's customers while also assisting PADT's ANSYS sales team through strategic pre-sales and technical scoping activities, utilizing engineering knowledge, simulation experience, problem-solving, enthusiasm, written and verbal communication, and an eagerness to learn.


    Experience in simulation software using LS-DYNA is required (either LSTC LS-DYNA or Ansys LS-DYNA), with automotive crash simulation a plus.


    PLEASE NOTE:
    This position requires access to information that can only be viewed by US Persons. You must be a US Citizen or US Resident Alien.

    Essential Duties and Responsibilities

    include the following. Other duties may be assigned.
    Enthusiastically answer customer questions on software utilization, applicability, and help identify and implement workarounds for customer problems
    Keep accurate records of customer interactions including use of a Customer Relations Management system
    Look for opportunities to improve processes for PADT customers as well as within PADT
    Support PADT's software sales team by acting as the technical resource throughout the sales process

    Be present virtually and in person with PADT's sales team and prospects and customers, using sales knowledge and technical skills to help move sales opportunities to the next level.

    Help Identify potential customers and help match PADT's and ANSYS' solutions to customers' needs
    Define customer requirements and help determine customer processes and workflows
    Create and present technical product demonstrations to customers and prospects.
    Perform benchmarking with ANSYS tools and collect various performance and accuracy metrics
    Educate colleagues on areas of expertise and participate in training to grow into other expertise areas
    Assist in the development of formal sales proposals to ensure technical accuracy
    Coordinate and deliver sales collateral, such as presentations to customers and prospects
    Present PADT's expertise and capabilities to prospects and customers and help to grow relationships
    Create training material as needed and conduct training classes as needed.
    Develop technical marketing material including tutorials, blog postings, and videos
    Other duties as assigned

    Requirements

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Required Qualifications
    Bachelor's Degree or higher in Mechanical Engineering or related field AND least 3 years of professional experience
    Minimum 3 years experience with LS-DYNA
    US Citizen or US Resident Alien
    Able to speak English clearly and be understood
    Able to read, analyze, and interpret complex scientific and technical information
    Able to respond to inquiries or complaints from customers
    Able to write presentations and articles for publication that conform to prescribed style and format
    Strong theoretical understanding of mechanical structures, dynamics, heat transfer, fatigue, and engineering math as relevant to degree and experience
    Knowledgeable in word processing, spreadsheet, and presentation software as well as have a fundamental understanding of compute system resources and requirements for numerical engineering simulation
    Experience with and able to use scripting or programming such as with Python, C++ or similar
    Must be able to travel by air and possess a valid vehicle drivers' license

    Preferred Qualifications
    Master's Degree
    Experience using Ansys simulation tools
    Experience in automotive crash simulation
    Experience in aerospace simulations
    Expertise with at least one ANSYS Simulation software product strongly preferred.

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