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    Application & Support Engineer, Structural - Tempe, United States - Phoenix Analysis And Design Technologies

    Phoenix Analysis And Design Technologies
    Phoenix Analysis And Design Technologies Tempe, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionDescription:

    Summary: The Application and Simulation Support Engineer provides technical expertise to support PADT's customers while also assisting PADT's customers while also assisting PADT's ANSYS sales team through strategic pre-sales and technical scoping activities, utilizing engineering knowledge, simulation experience, problem-solving, enthusiasm, written and verbal communication, and an eagerness to learn.

    Experience in simulation software using LS-DYNA is required (either LSTC LS-DYNA or Ansys LS-DYNA), with automotive crash simulation a plus.

    PLEASE NOTE: This position requires access to information that can only be viewed by US Persons. You must be a US Citizen or US Resident Alien.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Enthusiastically answer customer questions on software utilization, applicability, and help identify and implement workarounds for customer problems
    • Keep accurate records of customer interactions including use of a Customer Relations Management system
    • Look for opportunities to improve processes for PADT customers as well as within PADT
    • Support PADT's software sales team by acting as the technical resource throughout the sales process
    • Be present virtually and in person with PADT's sales team and prospects and customers, using sales knowledge and technical skills to help move sales opportunities to the next level.
    • Help Identify potential customers and help match PADT's and ANSYS' solutions to customers' needs
    • Define customer requirements and help determine customer processes and workflows
    • Create and present technical product demonstrations to customers and prospects.
    • Perform benchmarking with ANSYS tools and collect various performance and accuracy metrics
    • Educate colleagues on areas of expertise and participate in training to grow into other expertise areas
    • Assist in the development of formal sales proposals to ensure technical accuracy
    • Coordinate and deliver sales collateral, such as presentations to customers and prospects
    • Present PADT's expertise and capabilities to prospects and customers and help to grow relationships
    • Create training material as needed and conduct training classes as needed.
    • Develop technical marketing material including tutorials, blog postings, and videos
    • Other duties as assigned
    Requirements:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Required Qualifications

    • Bachelor's Degree or higher in Mechanical Engineering or related field AND least 3 years of professional experience
    • Minimum 3 years experience with LS-DYNA
    • US Citizen or US Resident Alien
    • Able to speak English clearly and be understood
    • Able to read, analyze, and interpret complex scientific and technical information
    • Able to respond to inquiries or complaints from customers
    • Able to write presentations and articles for publication that conform to prescribed style and format
    • Strong theoretical understanding of mechanical structures, dynamics, heat transfer, fatigue, and engineering math as relevant to degree and experience
    • Knowledgeable in word processing, spreadsheet, and presentation software as well as have a fundamental understanding of compute system resources and requirements for numerical engineering simulation
    • Experience with and able to use scripting or programming such as with Python, C++ or similar
    • Must be able to travel by air and possess a valid vehicle drivers' license

    Preferred Qualifications

    • Master's Degree
    • Experience using Ansys simulation tools
    • Experience in automotive crash simulation
    • Experience in aerospace simulations
    • Expertise with at least one ANSYS Simulation software product strongly preferred.
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