Account Manager - Omaha, United States - Western Flyer Xpress

Western Flyer Xpress Omaha, United States

3 weeks ago

Description

This position is 7 days on, 7 days off position. The hours are 5:00 am - 5:00 pm or 6:00 am - 6:00 pm.

Big Picture:

The Account Manager's role is to provide Western Flyer Express customers with a Best in Class Customer Service experience by meeting and exceeding customer expectations relative to Service and Communication.

Duties and responsibilities are aligned with balanced goals of Safety, Production, Retention, and Customer Service

Essential Duties and Responsibilities, as needed:

Responsible for developing customer account relationships while identifying and assessing needs to exceed customer expectations.
Monitor and Maintain customer trailer pool requirements
Report, monitor, and analyze performance of customer shipments to ensure service levels are met.
Track and Trace customer freight daily and work with various operations departments to ensure service.
Responsible for input and appointment setting/modifications of loads booked
Maintain compliance with applicable company policies and procedures

Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

Capability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service; attitude should make customers look forward to dealing with Western Flyer even when the circumstances are not ideal.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to seek and provide creative problem-solving and conflict resolution
Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
1 -2 years of Account Management or Customer Service experience: 2 years (Transportation preferred, but not required)

Physical Requirements:

Ability to successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards, as applicable.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards, and company policy, as applicable.

Must be able to talk, listen, and speak clearly on the telephone, and in person, sometimes in high energy/highly charged emotional situations.

DISCLAIMER:

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification.

It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

An incumbent may be asked to perform other duties as required. "The Employer retains the right to change or assign other duties to this position."

WFX1
#J-18808-Ljbffr

Account Manager

3 weeks ago

JTI Inc Omaha, United States

· We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grow ...
Account Manager

3 weeks ago

JTI Inc Omaha, United States

We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown t ...
Account Manager

2 weeks ago

CyncHealth Omaha, United States

Position Summary · The Account Manager is responsible for establishing relationships that will help increase use of CyncHealth services, consistent with the CyncHealth strategic plan and mission. The Account Manager will ensure that CyncHealth is visible and credible within the ...
Accounting Manager

3 weeks ago

Lutz Omaha, United States

Are you passionate about numbers and precision? Our client is seeking a meticulous and proactive Accounting Manager to enhance their financial operations and contribute to their robust financial reporting and control processes. This role is ideal for someone who thrives in a dyna ...
Accounting Manager

3 weeks ago

Cornerstone Staffing Omaha, United States

Do you have prior experience working in a manufacturing/Construction industry, 5+ years of accounting experience, a Bachelors Degree and are looking to get in with a growing company here within the Omaha, NE metropolitan area as an Accounting Manager Let's talk · Responsibilitie ...
Account Manager

3 weeks ago

Varonis Omaha, United States

Job Description · Job Title:Account Manager · FLSA Status:Exempt · Department:Sales · Summary · The Account Manager is responsible for selling and presenting Varonis' products and services to current and net-new prospective enterprise accounts. · The Varonis Account Manager will ...
Accounting Manager

1 week ago

Lutz Omaha, United States

Are you passionate about numbers and precision? Our client is seeking a meticulous and proactive Accounting Manager to enhance their financial operations and contribute to their robust financial reporting and control processes. This role is ideal for someone who thrives in a dyna ...
Accounting Manager

1 week ago

Hemphill Search Group, Inc. Omaha, United States

Accounting Manager - Clear path to earn exciting career growth · Our client, a profitable respected, locally owned business with over 100 employees, is searching for an Accounting Manager to work closely with the executive team and supervise the accounting staff and all accounti ...
Account Manager

2 weeks ago

STERIS Omaha, United States

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · How You Will Make a Difference · Do you have a proven track record for navigating key decision makers and b ...
Account Manager

3 weeks ago

JT International S.A. Omaha, United States

We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown t ...
Accounting Manager

4 weeks ago

QntmLogic Omaha, United States

Job Description · Job Description · Full-time Tax and Accounting Manager wanted immediately for central Omaha CPA firm. This individual should be proficient in individual and business taxation, QuickBooks, and accounting services. As a manager, the individual will manage a vari ...
Account Manager

3 weeks ago

Veolia North America Omaha, United States

Account Manager · Veolia North AmericaOmaha, NE (Onsite)Full-Time · Apply on company site · Company Description · Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems an ...
Account Manager

2 weeks ago

JT International S.A. Omaha, United States

We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown t ...
Accounting Manager

3 weeks ago

Phibro Animal Health Corporation A Omaha, United States

About Phibro Animal Health Corporation · Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, ...
Accounting Manager

3 days ago

Enterprise Properties Inc Omaha, United States Permanent

The Accounting Manager will be responsible for activities associated with maintaining ledger accounts, developing financial statements and reports planning; studying, and collecting data to determine costs of business activity such as raw material purchases, inventory and labor u ...
Account Manager

3 weeks ago

CyncHealth Omaha, United States

Position SummaryThe Account Manager is responsible for establishing relationships that will help increase use of CyncHealth services, consistent with the CyncHealth strategic plan and mission. The Account Manager will ensure that CyncHealth is visible and credible within the comm ...
Account Manager

3 weeks ago

STERIS Omaha, United States

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.How You Will Make a Difference Do you have a proven track record for navigating key decision makers and building ...
Account Manager

2 weeks ago

JTI Inc Omaha, United States

We're JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown t ...
Account Manager

3 weeks ago

City Wide Facility Solutions Omaha, United States

Objective: The Account Manager is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The Account Manager must be able to work independently and with others, in any type of ...
Account Manager

3 weeks ago

Church Mutual Insurance, S.I. Omaha, United States

Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insura ...