Jobs
>
Seattle

    Legal Call Center Support Agent - Seattle, United States - TERRA Staffing Group

    Default job background
    Description

    Job Description


    If you have over 1 year of experience in a call center, we have an exciting career building opportunity for you Individuals who have bilingual fluency in English and Spanish are strongly encouraged to apply

    A well-established and trusted legal administration company on-site in the heart of Downtown Seattle is looking for an experienced Legal Call Center Support Agent to engage and support potential claimants over the phone regarding their eligibility to participate in class action lawsuits.

    As a Legal Call Center Support Agent, you're responsible for answering complex participant questions according to strict guidelines while still providing warm and professional customer service.

    You're a good fit for this role if you can follow detailed instructions and enjoy hands-on support from leadership.
    This position is an excellent career builder, offering a foray into the legal administration field. It also offers great work-life balance with a consistent Monday-Friday, 8:30AM-5:00PM schedule and competitive benefits upon conversion.

    Legal Call Center Support Agent Duties:

    • Respond to inbound calls regarding legal claims
    • Utilize script-system to answer questions and provide information in a compliant manner
    • Accurately document and enter call details into internal CRM

    Legal Call Center Support Agent Requirements:

    • 1+ years call center experience
    • 6+ months on-site, in-office experience
    • Experience utilizing multiple CRMs
    • Proficient with Microsoft Office Suite

    Pay:
    $21-$23/hour

    * $21/hour monolingual agents (English)
    * $23/hour bilingual agents (English and Spanish)

    Schedule:
    Monday-Friday, 8:30AM-5:00PM (100% in-office)

    Benefits offered by employer upon permanent hire:


    • Health insurance benefits
    * 11 paid holidays

    • Paid sick leave
    Benefits offered by TERRA to temp-to-hire employees:


    • Medical, Dental, Vision
    • Virtual Care
    • Life, Critical illness, Accident, Long and Short-Term Disability Insurance
    • Identity Theft Protection
    * 401(K) Retirement Plan with Employer Match

    • Commuter Benefits
    • Potential to qualify for up to 6 paid holidays

    Location:
    Downtown Seattle


    • Easily accessible by bus, paid on-site parking available
    Interested in this Legal Call Center Support Agent position? Apply today or give us a call to learn more at


  • Only External Postings Seattle, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • TERRA Staffing Group Seattle, United States

    If you have over 1 year of experience in a call center, we have an exciting career building opportunity for you Individuals who have bilingual fluency in English and Spanish are strongly encouraged to apply · A well-established and trusted legal administration company on-site in ...


  • TERRA Staffing Group Seattle, United States

    Job Description · If you have over 1 year of experience in a call center, we have an exciting career building opportunity for you Individuals who have bilingual fluency in English and Spanish are strongly encouraged to apply · A well-established and trusted legal administration ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint?We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the g ...


  • Blueprint Bellevue, United States Full time

    Customer Support Agent · at Blueprint Technologies Bellevue, WA Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our pe ...


  • Blueprint Bellevue, United States Full time

    Customer Support Agent · at Blueprint Technologies Bellevue, WA Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our ...


  • Pope Insurance Group (A Security National Life Insurance Company Agency) Seattle, United States

    Job Description · Job DescriptionThis position is for currently licensed Life Insurance Agents. · Pope Insurance Group is seeking a licensed life insurance agent to work in the Final Expense Market with our agency. We are contracted with one of the largest Final Expense Life Ins ...


  • The Boeing Company Seattle, United States

    Assists in analyzing post production supply chain data for the BFE statement of work. Enters, tracks, monitors and coordinates customer material and delivery requirements through CSDT - Processes material returned from internal/external customers and Agent, Procurement, Support, ...


  • Boeing Seattle, United States

    Job Description Qualifications: · Boeing Global Services (BGS) is seeking an Entry LevelMods BFE Procurement Support Agent to join the Supplier Management team in Seattle, WA. This acts as an authorized agent of the company with responsibility for managing all BFE supplier-relat ...


  • Blueprint Consulting Services Bellevue, United States

    Who is Blueprint? · We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge t ...


  • Wisconsin Department of Veterans Affairs King, United States

    **Wisconsin Department of Veterans Affairs** · Making a difference in the lives of Wisconsin veterans · The Wisconsin Veterans Home in King (WVHK) is seeking multiple full-time Custodians to join our housekeeping team. The Home is a 24/7/365 long-term care facility that specializ ...

  • BlueWave Solutions

    Telephone operator

    2 days ago


    BlueWave Solutions Bellevue, KY, United States Freelance

    We are currently seeking full-time (part-time also possible) telephone agents (m/f/d) for an inbound project with an energy provider for our partner based in Leipzig, with an immediate start date. · **We offer:** · - Long-term employment with the possibility of permanent placemen ...

  • Sonesta International Hotels Corporation

    Guest Service Agent

    2 weeks ago


    Sonesta International Hotels Corporation Seattle, United States Part time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Agent, Part Ti ...

  • Warwick Hotel

    Front Office Agents

    3 weeks ago


    Warwick Hotel Seattle, United States

    Warwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are: ...


  • Warwick Hotel Seattle, United States

    Warwick Seattle is looking for dependable individuals to join our team as Assistant Front Desk Manager. This position is heavily responsible for overseeing our Front Desk Supervisors and Agents, as well as act as a primary first contact for management to resolve any guest concern ...


  • Marriott International, Inc Times Square, United States

    Additional Information Pay: $ $25.29/hour · Job Number · Job Category Reservations · Location The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUM ...