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Ann Arbor

    Dental Operations Team Member - Ann Arbor, United States - Ann Arbor Smiles

    Ann Arbor Smiles
    Ann Arbor Smiles Ann Arbor, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Company Overview:

    At Ann Arbor Smiles Dental Group, our mission is to improve the lives of others through exceptional dental care. We take pride in fostering a learning culture and healthy work-life balance. We are a dentist owned company and have been proudly serving the Ann Arbor community for 40 years.

    If you are passionate about dental operations, eager to learn, and ready to work toward consideration for a leadership role, we invite you to apply for this position.

    Responsibilities:

    You will embark on a comprehensive training program to develop the skills and knowledge necessary to become a key member of our front office and billing teams. Candidates must be willing to work on site at various locations in Ann Arbor. Some evenings and weekends may be required. Your responsibilities will include:

    Front Office Management:

    • Greet patients with a friendly and professional demeanor.
    • Schedule appointments, manage patient records, and handle phone inquiries.
    • Ensure a seamless patient experience by coordinating with the clinical team.

    Billing and Financial Administration:

    • Learn and assist in the billing process, including insurance claims.
    • Collaborate with the billing team to ensure accuracy and timely processing.
    • Address patient inquiries related to billing and financial matters.

    Project Contribution:

    • Participate in ongoing projects to enhance operational efficiency and patient satisfaction.
    • Implement process improvements through training, coaching and auditing.
    • Contribute innovative ideas to elevate the overall patient experience.

    Leadership Development:

    • Work closely with the regional manager and director of operations to learn leadership responsibilities.
    • Participate in leadership training and development programs.
    • Demonstrate a strong commitment to personal and professional growth.

    Qualifications:

    • Bachelor's degree in business administration, healthcare management, or related field preferred, but not required. Transferable skills will be an advantage.
    • Demonstrated ability to work collaboratively in a team environment.
    • Eagerness to learn and adapt to new challenges.
    • Previous experience in a dental or healthcare setting is a plus.

    Benefits:

    • Competitive salary and performance-based bonuses.
    • Comprehensive health and dental benefits.
    • Professional development opportunities.
    • A positive and inclusive work culture.
    • Employer paid life and disability insurance
    • Dependent care flex savings
    • Paid time off and Paid holidays
    • 401k w/ match

    Position Type: Full-Time

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