Customer Advisor - Pine Grove, WV, United States - Apex Ventures

Apex Ventures
Apex Ventures
Verified Company
Pine Grove, WV, United States

2 weeks ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description
Your tasks - Shaping the future with Pine Grove, WV:

  • You are responsible for providing comprehensive telephone and written advice to existing and new customers on ENTEGA's tariffs, products, and services.
  • Processing customer data and documenting contacts in the systems are part of your responsibilities.
  • You support in handling written customer inquiries.
  • Your profile is completed by your ability to convey complex relationships and provide individual solutions.

Your profile - A heart for sustainability:

  • Experience in customer service in the energy industry.
  • Excellent communication skills and enjoyment of customer contact.
  • Text and writing skills in German (comparable to level B2 CEFR).
  • Proficiency in MS Office applications and customer management systems (R1, SAP-ISU advantageous).
  • Strong service orientation and empathy.

What you can rely on:

  • Company pension scheme
  • You can count on us even in the (distant) future: we contribute to your company pension scheme and offer you a disability insurance at special conditions.


  • Training and development

  • We can only master the energy transition if we stay uptodate in our field. Therefore, we offer attractive training and development opportunities. Personal development is also highly valued and promoted through targeted coaching and seminars.


  • Flexible working models

  • Family and work? They go hand in hand with us. Sports, hobbies, and friends as well. Thanks to flexible working models, you can balance your personal and professional life.
  • Subsidies for medical aids
  • Do you need glasses or a hearing
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