Junior management position - The Homesteads, TX, United States - Apex Ventures
Description
Junior Management Trainee / Customer Service Team Leader (m/f/d)for our customer contact center in Nuremberg/Burgthann
starting immediately | Bavaria | XXXLutz Logistics Service Center Burgthann | Full-time
Responsibilities
- We will extensively train you in the tasks and responsibilities of a team leader, preparing you to take on a team in our call center
- You will ensure written and telephone correspondence with our customers, providing general information and finding solutions for specific inquiries
- With your strong analytical skills and quick comprehension, you will ensure the maintenance and improvement of service quality. Additionally, you will be a key driver for continuous improvement of our systems and processes.
- Completed vocational training or degree, ideally with experience in customer service or a degree in business administration, leadership experience is desirable
- You enjoy communicating and are a responsible team player. Organized, solutionoriented, and with a passion for working with people, you approach your tasks
- Your dedicated commitment and independent, resultsoriented work style set you apart
- You have excellent verbal and written communication skills, with a strong command of spelling and grammar
- Reliability and flexibility round out your profile
- A diverse, interesting, and responsible position at one of Europe's largest furniture retailers
- Clear goal after your training: taking over your own team
- An attractive salary package tailored to your individual qualifications
- A respectful, modern work environment and numerous opportunities for professional
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