IS Deputy Chief Information Officer - Charleston, United States - Medical University of South Carolina

Medical University of South Carolina Charleston, United States

4 weeks ago

Description

Job Description Summary

The Deputy Chief Information Officer (DCIO) for Operations reports to the Medical University of South Carolina (MUSC) Enterprise Chief Information Officer (CIO) and is a member of the senior corporate IT leadership team.

The DCIO partners with MUSC's academic, clinical and business leaders, strategic partners and IT leaders to align strategic objectives with resources capabilities.

The DCIO leads and oversees overall IT operational efficiency and effectiveness as well as driving the development, deployment and ongoing management of the IT service delivery processes.

The DCIO is the senior IT executive responsible for coordinating IT strategic plan maintenance and development, facilitating effective IT governance for the enterprise and individual mission areas, and overseeing the IT project portfolio.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC002319 SYS - IS Business Operations

Pay Rate Type
Salary

Pay Grade
Health-00

Scheduled Weekly Hours
40

Work Shift
Job Description

The DCIO partners with MUSC's academic, clinical and business leaders, strategic partners and IT leaders to align strategic objectives with resources capabilities.

The DCIO leads and oversees overall IT operational efficiency and effectiveness as well as driving the development, deployment and ongoing management of the IT service delivery processes.

Key Responsibilities:

Strategic Planning – works with the IS senior leadership team to ensure the enterprise IT strategic plans and application roadmaps align with MUSC strategic plans.

Maintains IT strategic plans through regular review and by facilitating more formalized strategic planning processes where appropriate.

IT Governance Support (Health System & University) – assists the CIO by documenting, revising as necessary, and supporting processes that enable IT work prioritization and decision-making.

Project Portfolio Management – assists the enterprise CIO in overseeing the IS project portfolio.

Serves as the primary liaison to the ePMO office to ensure IS needs are met.

Monitors demand and capacity against priorities.
Enterprise Service Desk Oversight – oversees the enterprise service desk vendor.

Ensures performance metrics are consistently met.

Utilizes the service desk processes to ensure overall IS service delivery is consistently measured and performs well. Serves as the liaison with internal and external customers that utilize the enterprise service desk.

ServiceNow Leadership – is the primary individual responsible for providing direction to the ServiceNow application teams regarding IS department needs and priorities.

Performance Measurement (KPI's) – the primary leader responsible for collecting and reporting IS KPI's.

Facilitates interventions through coordination with IS internal teams to improve overall performance. Facilitates the development of service level agreements.
Quality Assessment & Performance Improvement (QAPI) – responsibility for coordinating IS department-wide quality assessment and performance improvement initiatives.

Regional Health Network (RHN) IT Leadership – oversees IT on-site leadership assigned to the major regions of MUSC's health system to ensure alignment with corporate IT goals and objectives.

Ensures RHN needs are incorporated into system-wide IT plans.
Additional Job Description

Education :
A bachelor's degree in healthcare administration, information technology, or a related field. A Master's degree is preferred.

Knowledge/Work Experience:

Demonstrated success and expertise in IT academic healthcare leadership, including improving customer satisfaction, evaluating innovative technology, and partnering with academic, research, clinical and business stakeholders to ensure services and support are meeting expected levels of service, quality, and performance.
At least eight years of relevant experience in information systems, IT program/project management, IT consulting, customer relationship management and IT operations management with a significant portion of that experience being in a large, multi site academic health system.
Strong leadership and management skills, with a demonstrated ability to lead and develop teams.

Must have a solid track record of high staff engagement and retention.

Must have a proven and continuously improving track record with KPIs of delivering excellent customer service.
Knowledge of healthcare and information security regulations and standards, including HIPAA.
Excellent project management skills and experience managing complex IT project portfolios.
Strong communication and collaborations skills to work with diverse stakeholders.
Certifications in relevant areas, such as Certified Healthcare Chief Information Officer (CHCIO), Certified Professional in Healthcare Information and Management Systems (CPHIMS), ITIL certification, and/or Project Management Professional (PMP), are a plus.
Please note, this is not a hybrid role.

The selected candidate is expected to be on-site and/or traveling to other MUSC Health System Facilities at least 80-90%. There is a strong in-person culture at MUSC and this role is expected to lead a large team F2F as well as conduct other cross functional and executive/leadership team meetings in person. While there is work from home flexibility as schedules allow relocation to the Charleston area is strongly preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us
The Medical University of South Carolina is an Equal Opportunity Employer.

MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program, please click here:

#J-18808-Ljbffr

Senior Information System Security Officer

3 weeks ago

MindPoint Group Charleston, United States

MindPoint Group · Senior Information System Security Officer - Clearance Required · Charleston , · West Virginia · Apply Now · Senior Information System Security Officer - Clearance Required · Department: · GRC · Location: · Text code SISSO to to apply · Since 2009, MindPoi ...
Junior Professional Information Security Awareness

3 weeks ago

Skyline Enterprises Virginia, United States

The Schwarz IT department is responsible for managing the entire digital infrastructure and all software solutions for companies within the Schwarz Group. This includes selecting, providing, operating, and continuously developing IT infrastructures, platforms, and business applic ...
Receptionist

3 weeks ago

Coforge Charleston, United States

Office Administrator /Receptionist · Princeton, NJ /Charleston, WV · Must be personable and welcoming to set the right tone daily for employees, visitors, and vendors. · Monitor site entrance and greet all employees, visitors, clients, vendors, job candidates, etc. and ensure c ...
Senior Cybersecurity Specialist

3 days ago

ASRC Federal Charleston, United States

We are seeking a highly skilled and motivated cybersecurity specialist to lead efforts related to the design, development, integration, testing, and fielding support services for the Naval Information Warfare Center (NIWC) Atlantic in Charleston, SC. In this role, you will be res ...
Attorney (Child Advocate) - Mingo County, WV

2 weeks ago

WV Departments of Health, Health Facilities, and Human Services West Virginia, United States

Nature of Work · Under administrative direction, represents children, unless otherwise provided, in establishing paternity, establishing child support orders, enforcing support orders, proceeding in Uniform Reciprocal Enforcement of Support Act (URESA) cases, making recommendatio ...
Office Administrator

1 day ago

SEJ Services, LLC North Charleston, United States Full time

· Office Administrator · SEJ Services is seeking an Office Administrator to join the team in North Charleston, SC. The successful candidate will oversee office and administrative support to SEJ's Managers and Cleaners. The ideal candidate will have previous Office Administration ...
Financial Aid Officer/Onsite

13 hours ago

Southeastern College North Charleston, United States Full time

Benefits:401(k) · Health insurance · Paid time off · OVERVIEW: · The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded. The Financial Aid Officer coordinates with admissions and academics to keep the s ...
Receptionist

2 days ago

Coforge Charleston, United States

Job Title: Receptionist / Office Manager · Skills: Event planning and coordination, Travel bookings, manage conference room bookings, Coordinate front desk activities and assist visitors. · Experience: 5+ Years · Location: Charleston, West Virginia, United States / Princeton, N ...
HIM Data Integrity Technician

2 weeks ago

Thomas Memorial-HRIS South Charleston, United States

Job SummaryResponsible for the preparation, scanning, deficiency analysis and quality review of scanned patient record images. Responsible for completeness and accuracy of content, accurate assignment of deficiencies, and appropriate indexing and image quality management. · Educa ...
Clerk of Court

1 week ago

Virginia Eastern Bankruptcy Court Virginia, United States

Main content Job Details for Clerk of Court · Court Name/Organization: Virginia Eastern Bankruptcy Court Overview of the Position: The U.S. Bankruptcy Court for the Eastern District of Virginia is seeking a full-time candidate to serve as the Clerk of Court. Exceptional commu ...
Registered Nurse

3 days ago

Inova Virginia, United States Full time

The Inova OB/GYN Clinic in Ballston is seeking a full-time Registered Nurse. · Schedule: Monday through Friday from 8:00am to 4:30pm · Inova Obstetrics and Gynecology - Ballston is located at 2800 S Shirlington Rd 706, Arlington, VA 22206 · Inova Obstetrics and Gynecology provide ...
Survey/CADD Technician

6 days ago

Johnson, Mirmiran, and Thompson Inc. North Charleston, United States

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,300 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughou ...
Senior Pricing Analyst

1 week ago

Crain Communications Virginia, United States Full time

Description · Crain Communications is searching for a Senior Pricing Analyst to develop, manage and optimize subscription pricing, packaging, and competitive intelligence to deliver actionable insights that maximize APRU across the Crain portfolio of premium brands including A ...
Help Desk Technician

2 days ago

Seneca Resources South Charleston, United States

Provide technical support to customers for a wide range of computer-related issues. Actively listen to customer problems and be able to document them appropriately. Ability to diagnose, problem-solve and resolve customer issues. Follow-up with customer to ensure problem has been ...
Customer Service Representative

2 days ago

Akkodis Charleston, United States

Customer Service Representative - Ports Spare parts located in Charleston, SC · FULL ON-SITE · Summary · Follows policies and business ethics. · Works in accordance with procedures using applicable tools. · Assist with local office duties · Coordinate shipments in/ out of Charles ...
Administrative Assistant

3 weeks ago

B&L Biotech Virginia, United States

B&L Biotech USA, Inc. is a dental supply company providing the dental community with innovative endodontic supplies and equipment. This position can be multi-functional in purpose. Employees have the chance to get involved in as much as they want should they have the initiative t ...
Administrative Assistant

1 week ago

Lincoln Property Company Charleston, United States

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resu ...
Director of Elections and General Registrar

1 week ago

City of Roanoke, Virginia Virginia, United States

About the Position: · Description · The City of Roanoke is seeking applicants for the unexpired term of General Registrar, scheduled to become vacant on September 1, 2024, with the term expiring June 30, 2027. This position is subject to renewal every four (4) years thereafter. ...
Information Security Lead

6 days ago

Gainwell Technologies Virginia, United States

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contr ...
Field Supervisor

2 days ago

Walden Security Charleston, United States Part time

The Field Supervisor for Walden Security manages, supervises, and coordinates the activities, at the field level, of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures by performin ...