- Handling breakdown calls
- Maintaining breakdown database
- Monitoring breakdown emails when needed
- Perform real-time follow-ups on road calls with vendors or drivers
- Utilize database to review repair history and current maintenance needs of equipment
- Providing solutions between venders, internal operations team, or drivers
- Interacting with various departments to coordinate the maintenance resources needed to account for daily demands
- Focusing on the day-to-day functional activity of the team including, incident response and resolution
- Leading and mentoring less experienced team members
- Understanding OEM Warranty
- Diesel mechanical trouble shooting
- Understanding of SRTs
- Effectively negotiating with dealers and/or vendors on service and/or pricing
- Knowledge of Microsoft Office and learning and operating of other programs as required
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fleet maintenance support tech - Chattanooga, United States - RIVERSIDE TRANSPORT GROUP
Description
Job DetailsJob Location
TN Chattanooga TLI - Chattanooga, TN
Job Category
Transportation
Description
Summary
Riverside Transport, Inc. (RTI) and its sister company Transco Lines, Inc. (TLI) are an 800-truck dry van, over-the-road truckload trucking and logistics company, operating in all 48 contiguous states and Canada.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Previous experience in Transportation/Trucking is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Computer Skills
To perform this job successfully, an individual should have knowledge of Great Plains Accounting software; Payroll systems; Microsoft Excel Spreadsheet software and TMW Database software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
