IT Support Technician at beBee - Indianapolis, United States - beBee Professionals
Description
About beBee:
beBee is a leading professional networking platform that uses cutting-edge technology to connect individuals globally. Our focus on security, scalability, and performance makes us a preferred choice for professionals seeking robust networking solutions.
As an IT Support Technician, you will play a crucial role in maintaining our infrastructure and ensuring our technology meets the high standards our users expect.
Main tasks:
- Provide prompt technical support to both internal and external stakeholders, addressing hardware, software, and network system related issues.
- Monitor machine and system performance to ensure compliance with security protocols.
- Help deploy new software applications and set up hardware equipment.
- Keep an efficient log of performance issues and accurately document the resolution process.
Skills:
- Associate degree or certification in Information Technology, Computer Science, or a related field.
- Experience in a technical support role, with a strong foundation in troubleshooting and problem resolution.
- Knowledge of network configurations, including firewalls, antivirus, and security software.
- Skills in managing multiple tasks simultaneously and communicating effectively with team members and external clients.
- The opportunity to work with top HR firms in a supportive and dynamic environment.
- A crucial position that improves the functionality and growth of the beBee platform.
- An innovative workplace that values creative thinking and efficient problem solving.
- Get access to professional development and training opportunities that will keep you at the forefront of technological advancements.
This is your chance to tackle technical challenges and grow in a role where your skills have a direct impact on the success of our company.
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