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    Field Service Engineer II - Arizona City, United States - Onto

    Onto
    Onto Arizona City, United States

    1 week ago

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    Description

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.

    Job Summary & Responsibilities

    The Field Service Systems Engineer will reside in Phoenix, AZ and provide highly visible customer interaction and support through performance of daily sustaining activities and on-site installation at the customer site.

    • Support Semiconductor activities in the area
    • Job duties are often performed in confined areas of a clean room environment
    • Installation and support of semiconductor metrology tools
    • Diagnoses, troubleshooting, service, and repair of complex metrology equipment. Preventive Maintenance, Hardware and Applications support. Approve operational quality of system equipment.
    • Instructs customers in the operation and maintenance of the system
    • Serve as company liaison with customer on administrative and technical matters for assigned projects
    • This job may include any aspect of field support, and is not limited to system hardware and software, PC's, and IP telephony/networking/ wireless networking
    • Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required
    • Shift hours: Varied 5x8 or 4x10, with weekends and some after-hours work. Possible evening coverage may evolve
    • Travel requirement of 30%, Domestic and International
    Qualifications
    • Prefer 3 years of direct experience in metrology or equivalent semiconductor capital equipment.
    • Minimum 4 year Engineering or Science degree.
    • Ability to read and interpret schematics
    • Strong electro-mechanical troubleshooting abilities
    • Excellent verbal and written communication skills
    • Possess good interpersonal skills and willing to work in a team environment or independently
    Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

    Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

    For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
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