Maintenance Technician II - Fort Meade, United States - Corvias

Description

Who We Are

Corvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we've used that approach to create safe, high-quality places to live, learn, work and interact for our partners' residents throughout the U.S. If you want to contribute to a team dedicated to making a difference in the lives of the people we serve, we'd like to talk to you. Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. We'll also provide you with abundant opportunities for professional growth and giving back.

How You'll Contribute to the Team

The purpose of this role is to provide superb customer service through timely response and quality maintenance of the physical asset. The maintenance technician performs community maintenance activities under the daily operational supervision of the maintenance supervisor or the lead maintenance technician. This position is also responsible for carrying out general repairs and preventive maintenance to using basic trade skills such as electrical, plumbing, appliance, HVAC, and carpentry work.

Primary Responsibilities Include:

• Inspect and perform preventative maintenance or as-needed repairs on homes or grounds, which may include plumbing, electrical, appliance repair, carpentry, masonry or building construction.
• Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents' home.
• Responsible for timely completion of all phases of make ready/turnover work, and troubleshooting, according to the turn timeline.
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards relaying information that might constitute physical or liability hazard.
• Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
• Properly complete all documentation such as work orders and timesheets in accordance with policy guidelines.
• Responsible for being attentive to detail to ensure that all preventative maintenance tasks and on-going maintenance and repairs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
• Maintain community appearance with regular playground cleanup, trash pick-up and other related responsibilities as required.
• May be called upon to perform grounds and housekeeping responsibilities.
• Other duties as assigned.

Role Specific Requirements Include:

• High school diploma or equivalent preferred.
• Minimum 3 years' experience in multi-family or housing maintenance, construction, or trades with proven competency in 2-3 trades or technical school graduate with certification/license in 2-3 trades including: Type I and II EPA, plumbing, electrical, appliance repair, carpentry, masonry, building construction.
• Above average knowledge of residential maintenance operations.
• Commitment to participating in the Corvias training program and ability to successfully complete all assigned Corvias Classroom courses.
• Above average knowledge and use of hand tools.
• Above average knowledge of OSHA regulations.
• Ability to identify and operate any specialty equipment used for the specific trade(s).
• Demonstrated ability to operate effectively in a team environment that is focused on collaboration and accountability; Ability to effectively train level I Maintenance Techs in a hands-on setting.
• Customer-focused with the ability to interact with residents in a professional and courteous manner.
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Must be available for mandatory after-hours emergency repairs and/or on call scheduled work rotations.
• Ability to work irregular hours; workdays may include Saturday or Sunday.
• Required to provide and maintain own basic hand and power tools related to work requirements.
• Valid driver's license required.
• Use of personal vehicle with mileage reimbursement required.

Competencies:

• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
• Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• Tuition reimbursement to support growth and development
• 100% paid life and AD&D insurance
• Short-term and long-term disability coverage
• Maternity leave
• Paternity Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)