Automotive Service Advisor - Portland, United States - Berlin City Auto Group

Berlin City Auto Group
Berlin City Auto Group
Verified Company
Portland, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Are you looking to join a trusted brand that provides growth and stability? Berlin City Honda seeks a customer-focused, results-oriented Automotive Service Advisor to join our successful and passionate team in Portland, Maine

What We Offer:

-
Competitive pay plan with a
career path that offers financial growth opportunities


$65-100K annually:

-
Flexible schedule with
paid time off that accrues from day one of employment

  • Recognition programs & awards are part of the culture that rewards excelling and highperformance
  • An
    extensive benefits package including medical, dental, vision, life, and disability insurance, and more
  • 401(k) with employer contribution
  • Health and Wellness membership reimbursement of up to $75.00 per month (paid monthly)
  • Employee discounts
  • Fun team atmosphere

Position Overview:


Who You Are:


  • You are passionate about taking care of the customer and have the knowledge to educate them about what is going on with their vehicle in terms they can understand
  • You are professional, careerminded, with character, skill, and drive;
  • You value continual training & professional development
  • You have a proven ability to set and achieve targeted goals
  • You consistently meet or exceed productivity and service standards
  • You possess exceptional communication, organization, and followup skills
  • You work as a team player and interact with customers, managers, and coworkers in a professional, courteous manner
  • You have keen technical skills and thrive on learning

Essential Functions:


  • Provide every customer with an estimate of repair costs, including parts and labor, or identification of warranty coverage after a complete assessment is completed on the vehicle.
  • Provide customers authorization timely for additional repairs that may be needed before the repairs are completed.
  • Establish a realistic and specific time promise (including waiters) for each customer.
  • Maintain an accurate job tracking sheet that provides a proper workload based on daily calculations of group capability. Workload should not create carryovers, nor should the production group run out of work.

Requirements:


  • You have a minimum of oneyear prior automotive experience
  • Possess a valid driver's license and have a favorable motor vehicle record
  • Ability to pass a preemployment background check
  • Authorized to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities.

Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values.

Together we are dedicated to
Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction.

Our philosophy is
Easier - a way of doing business that finds a way to satisfy every customer with the highest service level.

Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

Listen to what our team has to say about working in Service at Berlin City Auto Group

EEOC

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (
ADA), as amended by the
ADA Amendments Act, and all applicable state or local law.

Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.

If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practice
255 Maine Mall Rd South Portland, ME 04106


Pay:
$65, $100,000.00 per year
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