Automotive Parts Counter Trainee Associate - Portland, United States - Berlin City Auto Group

Description

Job Description

Job DescriptionBerlin City Auto Group is actively hiring a Parts Counter Trainee to join our growing team in Portland, MaineCompetitive pay starts at $20.00 per hour, and there is an opportunity for growth

What We Offer:

• Competitive pay- starting at $20.00 Sign-on bonus for qualified candidates
• On-the-job training with a career path that offers an opportunity for financial growth
• Flexible schedule with paid time off that accrues from day one of employment
• Recognition programs & awards are part of the culture that rewards excelling and high-performance
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(k) with employer contribution
• Health and Wellness membership reimbursement of up to $75.00 per month (paid monthly)
• Employee discounts
• Fun team atmosphere

Position Overview:

The Parts Counter Trainee will work closely with an experienced Counter associate. In this role, you will learn the sales process by working with customers over the counter or on the phone. The Parts Counter Associate will be trained to transact retail and wholesale parts sales and promptly address customer inquiries. The Parts Counter Associate gives every customer a positive impression regarding their overall parts experience at the dealership.

Essential Functions:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the entire product line
• Pull purchased parts from stock
• If the part is not in stock, determine availability and submit a particular order if requested by the customer
• Answer phone calls, providing price quotes and other information
• Set up orders for daily shipment, delivery, or pick-up
• Assist Service Technicians in selecting parts needed for repairs in the process

Who You Are:

• You are a team player who can work effectively with a team and independently when required
• You can work efficiently and effectively, with a strong sense of urgency
• You have exceptional communication, organization, and follow-up skills that result in a unique customer experience
• You are comfortable working on iPads and computers
• Meeting or exceeding productivity and service standards is a priority, and you have strong attention to detail
• When under pressure, you maintain a positive attitude with customers, peers, and management
• You are reliable with a proven work ethic, and attendance is a priority
• You are looking for an opportunity to grow your career in the automotive industry

Requirements:

• Be able to lift 25 lbs
• Must be at least 18 years of age
• Possess a valid driver's license and favorable motor vehicle record
• Able to pass a pre-employment background check and a drug test for illegal substances
• Authorized to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easier – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

To Learn More about Berlin City Auto Group and Career Opportunities, visit us at

EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 227 Maine Mall Rd, South Portland, ME 04106