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    Nurse Care Manager Coordinator - Albany, NY, United States - Albany Medical Center

    Albany Medical Center
    Albany Medical Center Albany, NY, United States

    1 week ago

    Albany Medical Center background
    Description
    Department/Unit:
    Care Management/Social Work


    Work Shift:
    • The Case Manager plays a crucial role in facilitating the interdisciplinary team to plan, coordinate, implement, and evaluate patient care for the assigned service line across the continuum of care.
    • Collaborates proactively with Quality Improvement Teams, patient care standards, Social Work, and utilization management to ensure the optimal use of resources for achieving maximum clinical and financial outcomes.
    • Participates in maintaining quality care and performance improvement through leadership, problem solving, decision making, and outcome measurement.
    • Acts as a valuable resource for the health care team, community, patient/significant others/family, and payers by serving as a clinician, consultant, advocate, and educator for the assigned service.

    • Coordination of Care:
    • Assists in ensuring coordination of care across the continuum of care pre and post-op in the hospital.
    • Monitors patients' progress proactively through patient care standards and evidence-based guidelines.
    • Collaborates in the management of care across the continuum, including discharge planning, length of stay, and resource utilization.
    • Provides leadership and guidance to formulate individualized care plans by utilizing knowledge and evidence-based guidelines.
    • Participates in care conferences for patients with complex issues.
    • Facilitates patient and family education for continuity of care.
    • Demonstrates expertise in the referral process and community resources.
    • Identifies high-risk patients for appropriate collaboration and resource allocation.

    • Quality Improvement:
    • Implements strategies to optimize patient health status and reduce length of stay/resource consumption.
    • Assesses educational needs and conducts learning opportunities for health care professionals.
    • Works on continuous improvement of patient care outcomes while reducing costs.
    • Ensures communication with community agencies and reports aggregate variances for patient care services.
    • Collaborates with the team to analyze variances and develop strategies for improvement.

    • Requirements:
    • Preferably has acute care nursing experience.
    • Experience in case management, utilization management, or discharge planning/home care is beneficial.
    • Strong problem-solving and critical thinking skills.
    • Basic computer system knowledge applicable to utilization review processes.
    • Willingness to engage in performance and quality improvement initiatives.
    • Open communication and customer/patient satisfaction focus.
    • Respects individual differences and backgrounds.
    • Requires on-site presence as the work cannot be done remotely.

    Thank you for considering Albany Medical Center for your career growth!


    Albany Medical is proud to be an equal opportunity employer, offering a rewarding workplace for individuals dedicated to healthcare excellence.

    Note: This role involves handling sensitive information regarding patient care, and reasonable measures are taken to protect such data in compliance with relevant regulations.
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