- Answering HHS IT Customer Service Help Desk calls and resolving technical problems.
- Creating trouble tickets in the agency's tracking system and documenting caller information.
- Performing assigned daily, weekly, and monthly duties.
- Monitoring call trends to address ongoing issues.
- Attending meetings, training, and seminars.
- Completing additional tasks or projects as requested.
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Program Specialist III
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Texas Vaccines for Children (TVFC) Program Specialist III is selected by and directly reports to the Manager of the Texas Vaccines for Children program manager. The TVFC Program Specialist III performs highly complex consultative and technical work related ...
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Contract Specialist III
4 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Contract Specialist III · The Contract Specialist III is selected by and reports to the Manager of the Deliverables and Projects Team in the Contract Administration and Provider Monitoring (CAPM) Office within the Medicaid/CHIP Division. The Contract Specialist ...
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Program Specialist III
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Under the general direction of the Maternal and Child Health (MCH), Maternal Mortality and Morbidity Operations Branch (MMMOB) Manager this Program Specialist III performs maternal mortality and morbidity technical assistance work. Responsibilities include impl ...
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Contract Specialist III
2 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Contract Specialist III. MCS is driven by its mission to deliver quality, cost-effective services to Texans. ...
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Program Specialist III
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Program Specialist III · Under the supervision of the Quality Assurance (QA) Manager assists in managing and coordinating Texas Cancer Registry (TCR), Cancer Epidemiology & Surveillance Branch (CESB) quality assurance, data consolidation, and editing-related ac ...
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Program Specialist III
3 days ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Supplemental Nutrition Assistance Program – Education (SNAP-Ed) Program Specialist position within the Access and Eligibility Services (AES) Division, Community ...
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Contract Specialist III
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Under the supervision of the Office of Inspector General (OIG) Manager of Third Party Recoveries (TPR), this position will provide contract management support to OIG TPR and work predominantly on the development and maintenance of the Medicaid Estate Recovery P ...
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Contract Specialist III
2 weeks ago
HEALTH AND HUMAN SERVICES COMMISSION Austin, United StatesJob/Position DescriptionContract Specialist IIIThe Contract Specialist III is selected by and reports to the Manager of the Deliverables and Projects Team in the Contract Administration and Provider Monitoring (CAPM) Office within the Medicaid/CHIP Division. The Contract Speciali ...
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Contract Specialist III
1 week ago
HEALTH AND HUMAN SERVICES COMMISSION Austin, United StatesJob/Position DescriptionThe Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Contract Specialist III. MCS is driven by its mission to deliver quality, cost-effective services to Te ...
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Contract Specialist III
2 weeks ago
Texas Department of Family and Protective Services Austin, United StatesJob/Position DescriptionContract Specialist IIIPerforms highly complex (senior-level) grant and contract management work managing Prevention and Early Intervention (PEI) contracts. Work involves coordinating, developing, negotiating, monitoring and evaluating a broad range of PEI ...
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Procurement Specialist III
1 week ago
City of Austin Austin, United StatesMinimum Qualifications · Education and/or Equivalent Experience: · Graduation with a Bachelor's degree from an accredited college or university, plus four (4) years of experience in a related field. · Four (4) years of applicable work experience may be substituted in place of th ...
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Training Specialist III
6 hours ago
Texas Department of Transportation Austin, United StatesPosition Information · As a key member of the Workforce Development section, you'll be part of a team that manages the contractors who train employees online and in-person throughout the state. You'll serve as one of the Agency's training operations team, working behind the scen ...
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SOS Information Specialist III
2 weeks ago
SECRETARY OF STATE Austin, United StatesGENERAL DESCRIPTION · Performs informational and communications work involving the collection of information to develop, create, and produce content and materials for release to various communications media (broadcast, print, digital, and/or social) and for use by the agency, the ...
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Contract Management Specialist III
2 days ago
City of Austin Austin, United StatesMinimum Qualifications · Education and/or Equivalent Experience: · Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Business Administration, Public Administration, plus four years of experience in a related ...
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Comptroller- Program Specialist III-IV
1 week ago
COMPTROLLER OF PUBLIC ACCOUNTS Austin, United StatesComptroller- Program Specialist III-IV Organization · :COMPTROLLER OF PUBLIC ACCOUNTS Primary Location · :Texas-Austin Work Locations · :Lyndon B Johnson Building E 17th StreetAustin78774 Job · :Office and Administrative Support Employee Status · :Regular Schedul ...
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TCEQ - Contract Specialist III
1 week ago
Texas Commission on Environmental Quality Austin, United StatesPlease paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section · Are you an experienced ...
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TCEQ - Contract Specialist III
2 weeks ago
Texas Commission on Environmental Quality Austin, United StatesPlease paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section · Are you an experience ...
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Human Resources Specialist III
2 days ago
TEXAS BOARD OF NURSING Austin, United StatesHuman Resources Specialist III Organization · :TEXAS BOARD OF NURSING Primary Location · :Texas-Austin Work Locations · :Austin Main HQ1801 Congress AvenueSuite 10-200Austin78701 Job · :Business and Financial Operations Employee Status · :Regular Schedule · :Ful ...
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Customer Service Specialist III
1 week ago
YETI Holdings, Inc. Austin, United States**Customer Service Specialist III** · at YETI Coolers Austin, Texas At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, youll have the opportunity to create exceptional, meaningful work and proble ...
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COMPTROLLER OF PUBLIC ACCOUNTS Austin, United StatesComptroller - Talent Acquisition Specialist III Organization · :COMPTROLLER OF PUBLIC ACCOUNTS Primary Location · :Texas-Austin Work Locations · :Lyndon B Johnson Building E 17th StreetAustin78774 Job · :Business and Financial Operations Employee Status · :Regular ...
Systems Support Specialist III - Austin, United States - Texas Department of Aging & Disability Services
Description
Job Description:
The Systems Support Specialist III responsibilities include performing software installations, diagnosing intricate hardware, software, and network issues, and providing support via phone calls or email. Maintaining technical expertise by staying updated on hardware, software, telephony, and network configurations. Identifying and resolving recurring problems, participating in user acceptance testing, and training automation support staff. Also, overseeing daily operations and working on a flexible schedule. Travel may be necessary.
Essential Job Functions:
- Knowledge of information systems/technology processes, troubleshooting techniques, and call center/help desk environment;
- Skills in technical documentation, translating technical information for non-technical audiences, and obtaining information under stress;
- Ability to keep up with technical updates, research information, work in a team or independently, type efficiently, and adapt to a fast-paced environment.
Systems Support Specialist III professionals in Austin
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Konstantin Ivanchenko
Lead Engineer/Architect (Backend/AI/ML/Data)
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Christy Trimiar
Medical Case Manager