- Computer Builds – maintain a supply of computers loaded with our base image
- Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.
- Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems.
- Following guidelines to reporting and escalation procedures.
- Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.
- Working in conjunction with technical and non-technical personnel to optimally navigate the requests.
- Special assignments and other work related duties as the need arises by management.
- Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems
- A+ certification is a plus
- Broad knowledge of Windows Operating Systems and Client Hardware.
- Ability to excel in a change controlled environment.
- Outstanding analytical and interpersonal skills.
- Ability to work optimally with client and other groups.
- Understanding of TCP/IP networking protocols.
- Ability to think independently to meet goals based on requirements.
- A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask.
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Abbtech Professional Resources Albuquerque, United StatesProject Details: Pay Rate : $18-20/hr · Duration: Short-term contract – (2 week contract) · Start Date : 4/22/24 · End Date: 5/3/24 · Location : Albuquerque, NM. · Requirements : All positions require a successful completion of a background check & possible drug test (we do not ...
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Sandia Resort & Casino Albuquerque, United States: · Position Summary · Second tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a help desk environment; clea ...
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Desktop Technician
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InfoVision Inc. Albuquerque, United StatesHi · We have an immediate Openings with Our Direct Client for a Long-term contract position · Job Title: Desktop Technician - On Site · Location: 4400 Masthead Street NE, Suite 300 Albuquerque, NM · Duration: 12 Months · Role Description: · In GapTech, we are obsessed with our ...
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ECS Limited Albuquerque, United StatesECS is seeking a Computer Setup Technician to work in our Albuquerque, NM office.Job Description: ECS is seeking a computer set-up technician to support the enterprise services on a Department of Energy major National Laboratory in Albuquerque, NM. Basic Field (Win/Mac/Mob/CSU) P ...
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ECS Limited Albuquerque, United StatesECS is seeking a Computer Setup Technician to work in our Albuquerque, NM office. · Job Description: · ECS is seeking a computer set-up technician to support the enterprise services on a Department of Energy major National Laboratory in Albuquerque, NM. · Basic Field (Win/Mac/Mo ...
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TekSynap Albuquerque, United StatesResponsibilities & Qualifications · RESPONSIBILITIES · The Tier I service desk/desktop support position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require ...
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Conference Room Support Technician
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Encantado Technical Solutions Albuquerque, United StatesOverview: · Encantado is seeking a Conference Room Support Technician to provide end-user support with processes for managing and delivering services that are ITIL conformant. · Provide end-user support with processes for managing and delivering services that are ITIL conforman ...
End User Technician - Albuquerque, United States - Fidelity TalentSource LLC
Description
End User Technician
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity's Enterprise Infrastructure Group in Albuquerque, NM
This position will provide end-user technology support for the Fidelity locations in MA. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can't be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial.
Education and Experience
Skills and Knowledge:
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.