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    Operations Manager - Boston, United States - Jones Lang LaSalle Incorporated

    Jones Lang LaSalle Incorporated
    Jones Lang LaSalle Incorporated Boston, United States

    3 weeks ago

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    Description

    About JLL

    • JLL is a leading professional services and investment management firm specialized in real estate, operating in over 80 countries with a workforce of over 91,000 individuals globally.
    • As a global Fortune 500 company, JLL is committed to driving sustainability and corporate social responsibility to shape the future of real estate for a better world.
    • JLL values teamwork, ethics, and excellence, and has been recognized with awards for its success globally and locally.
    • JLL fosters a diverse and inclusive culture, encouraging individuals to bring their unique backgrounds and perspectives to spark innovation and success together.

    Operations Manager

    JLL has an exciting opportunity for an Operations Manager to join the Retail Property Management Team in North Attleboro office, overseeing the operational aspects of the Emerald Square Mall, including assets, security, housekeeping teams, and capital projects.

    • The Ops Manager will be the primary contact for the local team on operational issues, providing superior knowledge and experience to ensure client satisfaction.

    Job Responsibilities:

    • Management & Operations
      • Provide training and guidance for start-up properties and new employees.
      • Coordinate with Security to implement new operational procedures.
      • Track and manage property contracts, capital projects, and expenses.
      • Conduct safety & OSHA training and ensure compliance.
      • Keep core practices up to date.
    • People Management
      • Provide coaching and training to maintenance staff.
      • Resolve operational issues promptly.
      • Ensure JLL transition checklist completion.
    • Additional Responsibilities
      • Review capital expense and construction budgets.
      • Basic knowledge of construction principles.
      • Perform any assigned duties/tasks.

    Requirements/Skills:

    • Associates Degree or Bachelors Degree preferred.
    • 5+ years in Property Management Operations.
    • 3+ years of administrative/technical experience in property systems.
    • Experience in shopping mall property management is a plus.
    • Expertise in building systems, HVAC, plumbing, electrical, and construction.
    • Strong communication, supervision, and leadership skills.
    • Supervisory experience with multiple employees.

    What you can expect from us

    At JLL, we believe in success through collaboration, support, and recognition of contributions. We invest in your well-being and offer competitive benefits.

    Join JLL today to explore where your career ambitions can take you!



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