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Chandler

    Front Desk Receptionist - Chandler, United States - Barrow Brain & Spine

    Barrow Brain & Spine
    Barrow Brain & Spine Chandler, United States

    2 weeks ago

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    Description

    **Front Desk Receptionist**

    **Department:** Front Desk **Location:** Chandler

    **BARROW BRAIN AND SPINE**

    **JOB DESCRIPTION**

    **RECEPTIONIST**

    **FLSA STATUS:** Hourly (Non-Exempt)

    **Safety-Sensitive:** No

    **JOB SUMMARY** **:**

    Welcomes visitors by greeting them, in person or on the telephone; registers patients and checks patients out after appointments, answers or refers inquiries.

    **JOB DUTIES & RESPONSIBILITIES:**

    Prepares office for daily activities

    Screens visitors and responds to routine requests for information

    Greets patients arriving for appointments and ensures that all paperwork, insurance information etc. are up to date and correct

    Collects co-pay if necessary and issues receipt

    Notifies physician office and/or clinic staff of patient arrivals

    Maintains accurate and timely patient information in Centricity database

    Maintains petty cash balance appropriately

    Checks films in through computer data base, and prepares films for return to original facility

    Answers telephones and transfers caller to appropriate staff member

    Confirm patients appointments

    Prepare fee tickets for next day including checking for missing information in Centricity

    Handles Faxed information hourly

    Schedule New patients and follow ups appointments and obtains authorization as necessary

    Scans all appropriate paperwork into EMR including outside records

    Attends staff meetings and participates in special committees

    Other duties and assignments as necessary

    **PERFORMANCE REQUIREMENTS**

    Reports to work regularly without undue tardiness

    Maintains positive attitude and demonstrates professionalism at all times

    Dresses appropriately and professionally

    Works independently, without direct supervision

    Completes work accurately and in a timely manner

    Excellent oral, written & telephone communication, along with tact, diplomacy, and a strong customer service orientation

    Prioritizes work activities and accepts multiple job duties

    Maintains effective working relationships with physicians, administration and other staff members

    **EDUCATION & EXPERIENCE**

    Prior experience in a medical office setting is helpful

    Some knowledge of medical terminology desirable, but not mandatory

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