- Answers incoming calls regarding patient billing questions/concerns, and departmental inquiries.
- Communication with insurance companies as the need arises
- Entering and/or updating of patient information into the computer system.
- Ensures customer satisfaction and assists with any issues/concerns with patient bills
- Post patient payments and related adjustments to appropriate accounts
- Implements patient payment arrangements in-house or with the appropriate vendor
- Protects patient's rights by maintaining confidentiality of personal and financial information.
- Responsible for maintaining a high level of professionalism with patients and working to establish a positive rapport with every patient.
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- Holds certification as a CPFSS (Certified Patient Financial Services Specialist)
- Performs other duties as assigned by the Patient Account Supervisor or Directors of Revenue Cycle
- Education: High School graduate, associate's degree preferred
- Experience: 1-3 years of experience in a customer service role preferred. Must obtain certification as a CPFSS (Certified Patient Financial Services Specialist) after hiring. Education provided. Insurance knowledge and terminology, understanding of medical terminology, knowledge of CPT, HCPCS, and ICD10 coding, knowledge of medical billing and collection practices, proficient in spelling, grammar, punctuation, and other language skills. Proficient in keyboarding, data entry, and business writing. Ability to convey a positive and professional image to patients and employees. Maintain composure in high pressure situations.
-
Sales Representative in Field Service
3 weeks ago
Matrix Dynamics Vincennes, IN, United States Freelance**GOOGLE FIELD EMPLOYEE WANTED - Locations: Hamburg, Bremen, Lübeck, Hannover, Berlin, Brandenburg, Leipzig and surrounding areas** · Panolocal GmbH & Co. KG is a nationwide Google sales company and a Google Partner. We are looking for an additional field employee (m/f/d) to supp ...
-
Customer Service Representative
1 week ago
Clearwave Communications Vincennes, United States** Customer Service Representative** · **Job Category****:** System **Requisition Number****:** CUSTO003939 Showing 1 location **Job Details** · **Description** · As a Customer Service Representative at Sparklight, a Cable One brand, you will consistently exceed delivery on ou ...
-
Customer Service Representative
2 weeks ago
State Farm Insurance Vincennes, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
-
customer service representative
2 weeks ago
Family Dollar Bicknell, United StatesFamily Dollar - 629 W 11th Street [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
customer service representative
2 weeks ago
Family Dollar Sullivan, United StatesFamily Dollar - 516 S. SECTION STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
-
Administrative Assistant
4 days ago
International Flavors & Fragrances Gibson City, United States**Requisition ID **:501283** · It's an exciting time of growth for IFF, we're inviting a dedicated and results driven individual to join us as the Administrative Assistant located in our Gibson City, IL location. The Administrative Assistant performs an important function in the ...
-
Sales Agent
4 days ago
WHITTINGHAM Vincennes, United States Full timeWHITTINGHAM is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years The Company is expanding in our territories and we are in immediate need of dedicat ...
-
Audiologist
1 week ago
Hearing Healthcare Recruiters, LLC Vincennes, United StatesWe are seeking an Audiologist in the Vincennes, IN area who is motivated by his/her career in the hearing industry · This well-established practice is looking for a well-organized Audiologist to focus routine diagnostics, patient care, amplification, and hearing aid dispensing. · ...
-
Commercial Sales Representative
5 days ago
BEST ONE TIRE & SERVICE Vincennes, United States:General Description: · The Commercial Sales Representative is responsible for the servicing of a group of customers through relationship building, products, services, and information to achieve sales and profit objectives for the business as well as the Commercial Sales Represen ...
-
Commercial Sales Representative
3 days ago
BEST ONE TIRE & SERVICE Vincennes, United StatesJob Description · Job DescriptionDescription:General Description: · The Commercial Sales Representative is responsible for the servicing of a group of customers through relationship building, products, services, and information to achieve sales and profit objectives for the busin ...
-
Commercial Sales Representative
5 days ago
BEST ONE TIRE & SERVICE Vincennes, United StatesJob Description · Job DescriptionDescription:General Description: · The Commercial Sales Representative is responsible for the servicing of a group of customers through relationship building, products, services, and information to achieve sales and profit objectives for the busin ...
-
Commercial Sales Representative
5 days ago
BEST ONE TIRE & SERVICE Vincennes, IN, US, United States:General Description: · The Commercial Sales Representative is responsible for the servicing of a group of customers through relationship building, products, services, and information to achieve sales and profit objectives for the business as well as the Commercial Sales Represen ...
-
Audiologist
1 week ago
Hearing Healthcare Recruiters, LLC Vincennes, United StatesJob Description · Job DescriptionWe are seeking an Audiologist in the Vincennes, IN area who is motivated by his/her career in the hearing industry · This well-established practice is looking for a well-organized Audiologist to focus routine diagnostics, patient care, amplificati ...
-
Restaurant Staff
5 days ago
KFC Vincennes, United States Full timeKFC/Taco Bell - Vincennes is looking for a full time or part time Restaurant Staff team member to join our team in Vincennes, IN. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service ...
-
Restaurant General Manager
2 weeks ago
Pizza Hut Vincennes, United StatesPizza Hut - 632 KIMMELL RD [Restaurant Manager] As an Assistant Restaurant Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and uplift/motivate staff; Organi ...
-
Cook
7 hours ago
Aperion Care Vincennes Vincennes, United StatesAperion Care Vincennes - · SUMMARY: The Cook is responsible for food preparation in accordance with current applicable federal, state, and local standards, guidelines and regulations, with our established policies and procedures, and as may be directed by the Dietitian and/or Di ...
-
Janitor/Driver
1 week ago
The Salvation Army USA Central Territory Vincennes, United StatesThe Salvation Army Mission Statement: · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ an ...
-
Regional Sales Representative, AgRev
6 days ago
AGCO Vincennes, United StatesRegional Sales Representative, AgRev · Date: May 1, 2024 · Location: · Vincennes, IN, US · Workplace Type: Onsite · **Regional Sales Representative** · **We have started a revolution in the agricultural equipment industry** AGCO has formed AgRevolution, an agricultural equi ...
-
Housekeeper
3 hours ago
Aperion Care Vincennes Vincennes, United StatesAperion Care Vincennes - · SUMMARY: The primary purpose of the Housekeeper is perform the day-to-day activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations governing our facility, and as may be directe ...
-
Janitor/Driver
1 week ago
The Salvation Army Central Territory Vincennes, United StatesJob Description · The Salvation Army Mission Statement: · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel ...
Customer Service Representative - Vincennes, United States - Good Samaritan
Description
Job DescriptionJob Summary:
Customer Service Representative is responsible for managing large amounts of inquiries regarding patient's accounts including phone calls, email correspondence and direct interaction. Must be capable of listening to customer service issues and offer a quick and accurate assistance to the customer. Customer Service Specialist will act as a liaison between our organization and its customers. Maintain a good working knowledge of medical billing and customer service skills.
Essential Job Duties:
Job Specifications:
Why Choose Good Samaritan?
For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 3-time designated Magnet facility, TJC Primary Stroke Center, and a Level III Trauma Center.
We would love to welcome you to our Good Samaritan family.
About the Team
Thank you for your interest in employment at Good Samaritan Hospital. Please provide all information requested to assure that all your qualifications are fairly considered for current or future vacancies. Your application will remain in our active files for six months. After six months, re-application is necessary. The submission of this application does not automatically result in an employment interview or job offer.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
Good Samaritan Hospital is an equal opportunity employer. It is the policy of this facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal state and local statements, regulations, and ordinances.