Jobs
>
Kalamazoo

    Dispatcher Customer Service Representative - Kalamazoo, United States - McDonald's Towing

    McDonald's Towing
    McDonald's Towing Kalamazoo, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Join the team at McDonald's Towing & Rescue

    Our dispatchers are responsible for monitoring and maintaining records pertaining to work request, customer requests, completed work request, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for the supervisors. You will also be taking calls from our clients both on the phone and the web. As well as dispatching our drivers efficiently to the services requested by our clients.

    If you're interested in a career with us, we'd love to hear from you We have a great team environment and flexible scheduling. Come join our fast-paced team and enhance in your career with us today

    Main Responsibilities

    · Provide excellent customer service with every call taken.

    · The ability to prioritize and answer multiple phone calls in our busy setting.

    · Provide our customers with correct and accurate pricing information and processing payments.

    · Collect important customer documents and scan them into the invoices.

    · Directing and assisting our drivers.

    · Release and maintain inventory records.

    · Other duties that are assigned.

    Qualifications

    · Reliable, strong customer service, ability to handle stressful situations, and a professional demeanor.

    · Ability to answer multiple phone calls.

    · Ability to communicate, read and write in English.

    · Accuracy, attention to detail, and ability to see the big picture.

    · Works well under pressure.

    · Computer literate.

    · Acceptable background check and drug screening,

    · Dispatch experience is a plus

    About Us

    McDonald's Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.

    Job Types: Full-time, Part-time

    Schedule:

    • 8 hour shift
    • Holidays
    • On call
    • Overtime
    • Weekend availability

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • call center: 1 year (Preferred)
    • customer service: 1 year (Preferred)

    Work Location: In person

    Company DescriptionMcDonald's Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.

    Company Description

    McDonald's Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.
  • Advia Credit Union

    Member Service Representative

    3 weeks ago

    Advia Credit Union Kalamazoo, United States

    **Employment Type**:Full-Time, On-site #LI-ONSITE · This Member Service Representative position starts at $18.83 per hour with an incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Pa ...

  • The Ample Pantry

    Customer Service Representative

    5 days ago

    The Ample Pantry Kalamazoo, United States

    Job Summary: · Join The Ample Pantry team We have been serving Kalamazoo for over 42 years and have a high retention rate of our staff. We believe in a fun, safe, comfortable work environment and we promote teamwork and cooperation. You will have the opportunity to help customers ...

  • Mattawan Animal Hospital

    Customer Service Representative

    2 weeks ago

    Mattawan Animal Hospital Mattawan, United States

    **Job Type**: Part-time · Pay: $ $17.00 per hour · Expected hours: per week · Shift: · - Day shift · Weekly day range: · - Monday to Friday · - Rotating weekends · Work setting: · - In-person · - Office · Work Location: In person ...

  • Allen Harmon Insurance Agency

    Customer Service Representative

    2 weeks ago

    Allen Harmon Insurance Agency Battle Creek, United States

    **Company Overview** · We are a family-owned Independent Insurance Agency, founded in 1917 in Battle Creek, MI. We are currently looking for a full-time customer service representative (CSR) in our Battle Creek office. We offer professional development services to enhance your po ...

  • Green Bay Packaging

    Customer Service Representative

    2 weeks ago

    Green Bay Packaging Kalamazoo, United States

    · Customer Service Representative · ID · Category · Customer Service · Division · Kalamazoo Division · Position Overview · The Customer Account Specialist position (Customer Service Rep) is the point of contact for our customers and is responsible for managing the details of o ...

  • Green Bay Packaging

    Customer Service Representative

    3 weeks ago

    Green Bay Packaging Kalamazoo, United States

    Position Overview: · The Customer Account Specialist position (Customer Service Rep) is the point of contact for our customers and is responsible for managing the details of our customer accounts. They are expected to provide high quality, consistent and efficient service to our ...

  • Advia Credit Union

    Member Service Representative

    3 weeks ago

    Advia Credit Union Kalamazoo, United States

    Employment Type: Full-Time, On-site #LI-ONSITE · This Member Service Representative position starts at $18.83 per hour with an incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid ...

  • VCA Antech, Inc.

    Client Service Representative

    6 days ago

    VCA Antech, Inc. Kalamazoo, United States

    VCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Kalamazoo, MI. · We are seeking an Experienced Client Service Representative to join our team Full-time. · Are you searching for more work life bal ...

  • Midwest Dental Group

    Patient Service Representative

    1 week ago

    Midwest Dental Group Kalamazoo, United States

    X Patient Service Representative Position in Kalamazoo, MI · **Patient Service Representative Position in Kalamazoo, MI** · **Full Time Temp - Posted 1 days ago** · **Overview** · **Patient Services Representative - Temporary** · **Full Time or Part Time Hours Available** · ...

  • Family Dollar

    customer service representative

    5 days ago

    Family Dollar Park City, United States

    Family Dollar - 350 MAMMOTH CAVE PKWY. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...

  • Green Bay Packaging

    Customer Service Representative

    3 days ago

    Green Bay Packaging Kalamazoo, United States

    · Customer Service Representative · ID · Category · Customer Service · Division · Kalamazoo Division · Position Overview · This is not your average Customer Service Representative position · Ever call a Company to check on your order and have to explain your situation 5 times ...

  • Family Dollar

    customer service representative

    3 weeks ago

    Family Dollar Kalamazoo, United States

    Family Dollar PORTAGE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...

  • Advia Credit Union

    Member Service Representative

    3 weeks ago

    Advia Credit Union Kalamazoo, United States

    You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to change lives by proactively helping members achieve their financial goals. You will answer Member Service, Representative ...

  • Green Bay Packaging

    Customer Service Representative

    1 week ago

    Green Bay Packaging Kalamazoo, United States

    Position Overview: This is not your average Customer Service Representative positionEver call a Company to check on your orderand have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues and th ...

  • American Arbor LLC

    Customer Service Representative

    2 weeks ago

    American Arbor LLC Three Rivers, United States

    **ABOUT US** · Join American Arbor, the leading tree service company in Southwest Michigan, where property owners turn for expert tree care solutions. We are a second generation company with over 30 years of experience, we've established a sterling reputation for excellence in ar ...

  • Family Dollar

    customer service representative

    3 weeks ago

    Family Dollar Kalamazoo, United States

    Family Dollar S WESTNEDGE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...

  • Green Bay Packaging

    Customer Service Representative

    1 week ago

    Green Bay Packaging Kalamazoo, United States

    Position Overview: · This is not your average Customer Service Representative position · Ever call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issue ...

  • VCA Animal Hospitals

    Client Service Representative

    6 days ago

    VCA Animal Hospitals Kalamazoo, United States

    **VCA Veterinary Specialty and Emergency Center of Kalamazoo** is a 24/7/365 emergency, critical care and specialty practice, located in Kalamazoo, MI. · We are seeking an **Experienced Client Service Representative** to join our team Full-time. · Are you searching for more wor ...

  • Griffin Pest Control, Inc.

    Customer Service Representative

    3 weeks ago

    Griffin Pest Control, Inc. Kalamazoo, United States

    **Customer Service Representative - $1500 Sign On Bonus** · CAROUSEL_PARAGRAPH · Kalamazoo, Michigan · Customer Service/Support · 29582 · Rentokil ** Share Job** · ** Job Description** · **Customer Service Representative** · **$1500 Sign On Bonus** · **Benefits Start Day ...

  • PNC Financial Services Group

    Customer Service Representative

    3 weeks ago

    PNC Financial Services Group Kalamazoo, United States

    **Customer Service Representative - Video Banking Center** · location Kalamazoo, Michigan, United States of America category Customer Service & Support Full time Job ID: R049858 Posted: Jun 21st 2021 * Performs customer service activities and initiatives for a broad range of pro ...