Jobs
>
Greeley

    Member Service Representative or Senior - Greeley, United States - Ent Credit Union

    Ent Credit Union
    Ent Credit Union Greeley, United States

    3 weeks ago

    Default job background
    Jornada completa
    Description

    Company Description

    Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

    Job Description

    The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards.

    Essential Functions

  • Providing quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.
  • Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.
  • Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
  • Responsible for meeting job training requirements.
  • Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.
  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    • Qualifications

    Minimum Formal Qualifications for this Position

  • Member Service Representative:
  • High School Diploma/G.E.D. or Equivalent.
  • 6+ months of customer service and cash handling experience required.
  • Sales experience. preferred.
  • Member Service Representative Senior:
  • High School Diploma/G.E.D. or Equivalent.
  • Member Relationship, Customer Service New Account, or equivalent training.
  • 1+ years' customer service, sales, or other related experience required
  • 1+ years' financial institution experience is required.
  • 6+ months of cash handling required.

    • Technical or Specialized Knowledge/Skills:

  • Enthusiastic attitude regarding helping our community.
  • Strong emphasis on member service and offering appropriate cross-sell/upsell opportunities to the member.
  • Strong attention to detail and accuracy of all transactions is of critical importance.
  • Professional and courteous communication skills are of critical importance.
  • Proficient in basic math (addition, subtraction, multiplication, and division).
  • Comfortable handling physical money with a high level of accuracy with members directly.
  • Exposure to Microsoft Outlook and web-based transactional systems to complete day-to-day member requests.
  • Able to use 10-Key by touch is preferred.

    • Certifications Required:

  • None

    • Environmental, Physical, and Psychological Requirements

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely

    • Additional Information

    The hourly range for the following positions:

    -Member Service Representative - $19.91 – $21.99 (S10).

    -Member Service Representative Senior - $ $25.83 (S11).

    Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

    This position is eligible for an incentive plan.

    This position is eligible for a bilingual (Spanish) stipend.

    We anticipate this position to close on 05/17/2024

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's

    legal duty to furnish information.

  • Ent Credit Union

    Member Service Representative or Senior

    1 week ago

    Ent Credit Union Greeley, United States

    Company Description Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serv ...

  • Ent Credit Union

    Member Service Representative or Senior

    1 week ago

    Ent Credit Union Loveland, United States

    Job Description · Job DescriptionCompany Description · Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organi ...

  • Ent Credit Union

    Member Service Representative or Senior

    3 weeks ago

    Ent Credit Union Loveland, United States

    Company Description · Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we s ...

  • JBS USA

    it qlik analyst

    3 weeks ago

    JBS USA Greeley, United States

    Description · Position at JBS USA IT Qlik Analyst · Purpose and Scope/General Summary: The IT Qlik Analyst is a key member of the BI Team, collaborating closely with business units to drive projects focused on developing applications using both Qlik Sense on Prem and Qlik Sense ...

  • Archdiocese of Denver

    Director of Campus Ministry

    1 day ago

    Archdiocese of Denver Greeley, United States Full time

    Job Details · Description · Bear Catholic exists to form students to be a driving force for the salvation of souls and transformation of the world. Bear Catholic is a ministry of St. Peter Catholic Church which serves the students, faculty, and staff at the University of Northe ...

  • Ross Stores

    Store Protection Specialist

    5 days ago

    Ross Stores Greeley, United States Full time

    Store Protection Specialist PL0124) Description GENERAL PURPOSE : · This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact ...

  • Greeley City Council

    Guest Services Representative

    6 days ago

    Greeley City Council Greeley, United States

    The Assistant Pool Manager is responsible for all associated lifeguard duties including the prevention of drowning, injury and other injuries from occurring. Guest Services Representatives are responsible for providing quality customer service to patrons of the Greeley Recreation ...

  • VetJobs

    Material Handler

    3 days ago

    VetJobs Greeley, United States

    Job Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...

  • The Judge Group

    head of commercial sales

    1 week ago

    The Judge Group Greeley, United States

    Head of Commercial SalesPurpose and Scope/General Summary: We are seeking a Head of Commercial Sales to join our Pilgrim s teamResponsibilities:Manage Contract Negotiations, RFP process, Business Development, New Item Development, Top to Top Meetings. Includes both fresh and froz ...

  • Pilgrim's

    head of commercial sales

    3 days ago

    Pilgrim's Greeley, United States

    · Head of Commercial Sales · Purpose and Scope/General Summary: We are seeking a Head of Commercial Sales to join our Pilgrim's team · Responsibilities: Manage Contract Negotiations, RFP process, Business Development, New Item Development, Top to Top Meetings. Includes both fr ...

  • Weld County, CO

    Office Coordinator

    3 weeks ago

    Weld County, CO Greeley, United States

    · We are recruiting for an Office Coordinator for the Clerk & Recorders office in Motor Vehicle. If you have strong leadership and project management skills, and the desire to develop and lead a team of permanent staff and temporary workers, this position is for you · The Office ...

  • Pilgrim's

    head of commercial sales

    4 days ago

    Pilgrim's Greeley, United States

    Head of Commercial Sales · Purpose and Scope/General Summary: We are seeking a Head of Commercial Sales t o join our Pilgrim's team · Responsibilities: · Manage Contract Negotiations, RFP process, Business Development, New Item Development, Top to Top Meetings. Includes both fres ...

  • JBS Foods

    head of commercial sales

    4 days ago

    JBS Foods Greeley, United States

    Head of Commercial Sales · Purpose and Scope/General Summary: · We are seeking a Head of Commercial Sales t · o · join our Pilgrim's team · Responsibilities: · Manage Contract Negotiations, RFP process, Business Development, New Item Development, Top to Top Meetings. Includ ...

  • Relevante

    Meat Buyer Manager

    1 week ago

    Relevante Greeley, United States

    Job Description · Job DescriptionSalary: $135,000.00 · We have partnered with a large meat packaging company in the Greeley, CO area to provide them with a Meat Buyer Manager. Please review the below description and let us know if you are interested. · Prioritized Must Have Skill ...

  • JBS USA Holdings, Inc.

    Senior Packaging Engineer

    7 hours ago

    JBS USA Holdings, Inc. Greeley, United States

    Senior Packaging Engineer The R&D organization is at the heart of our business, taking fresh, further processed, and value-added poultry products from concept to reality. With such diverse roles as regulatory specialists, innovation managers, food technologists and packaging prof ...

  • The Judge Group

    senior packaging engineer

    1 week ago

    The Judge Group Greeley, United States

    Senior Packaging EngineerThe R&D organization is at the heart of our business, taking fresh, further processed, and value-added poultry products from concept to reality. With such diverse roles as regulatory specialists, innovation managers, food technologists and packaging profe ...

  • JBS USA Holdings, Inc.

    Senior Packaging Engineer

    3 weeks ago

    JBS USA Holdings, Inc. Greeley, United States

    Senior Packaging Engineer · The R&D organization is at the heart of our business, taking fresh, further processed, and value-added poultry products from concept to reality. With such diverse roles as regulatory specialists, innovation managers, food technologists and packaging p ...

  • Colorado Legal Services

    Housing Grant Attorney

    3 weeks ago

    Colorado Legal Services Greeley, United States

    Job Description · Job DescriptionSalary: $66,422 - $108,011 DOE · Job Title: Housing Grant Attorney · Location: Greeley · Classification: Exempt (Full-time) · Reports To: Greeley Managing Attorney · Salary Range: $66,422 - $108,011 (Commensurate with experience) · Organization Ov ...

  • JBS USA Holdings, Inc.

    beef premium programs senior sales manager

    1 week ago

    JBS USA Holdings, Inc. Greeley, United States

    · Position at JBS USA · Senior Sales Manager · Purpose and Scope/General Summary: This role is part of a sales team focusing on retail and foodservice accounts for imported meat products in the USA market. · Responsibilities: Collaborate with JBS international business units ...

  • Weld County, CO

    Health Data Specialist II or III

    3 weeks ago

    Weld County, CO Greeley, United States

    · Weld County is looking for a public health professional who will lead and continue to build upon the work the Population Health and Data Analytics Unit has accomplished. The ideal candidate should have a passion for working in a unique, diverse, and growing community and under ...