QA Technical Support 3D Artist - San Francisco, United States - NextDeavor, Inc.

Mark Lane

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Mark Lane

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Description

QA Technical Support 3D Artist

12+ Months W2 Contract

What you'll do:


  • Become an expert of Substance 3D Stager workflows through daily use
  • Provide training for Adobe Support team on product updates
  • Partner with development team to improve product support processes
  • Directly contribute to product planning by advocating for customer issues and improvements

What you'll need:


  • Experience working with an issue tracking system (such as Atlassian JIRA)
  • Experience working within a team using Agile methodologies
  • Experience in customer support, customer engagement, or community building
  • Familiarity with additional Adobe tools including After Effects, Premiere, In Design, Express, Lightroom, Acrobat, or other tools.

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